I had the pleasure to work with Sam and his team on two occasions (summer 2017, winter 2018). Sam’s prices were fair and he respected the prices quoted. The deadline given was missed but a workaround timeline was then set so we could both be happy with the delay. I found the best way for both of us to be satisfied with the work being done was to be detailed and to discuss the work ahead of time while setting expectations. He was able to provide good suggestions and was also able to take feedback. If an item was not exactly how I had imagined it, he was able to redo or fix the item in question. Sam was also good at troubleshooting and resolving issues.
He also recommended to work with Potlight Experts which was a very good suggestion and it helped transform our space with lighting.
Where I would say Planet Home Improvement could improve a little would be in the attention to finishing detailed work.
All in all, I would work with Sam and Planet Home Improvement on another project.
- Company Response
Thanks for the writing the review, looking forward to work with you again,