My wife and I had never before explored extensive home renovations and were very concerned about finding the right contractor. If you also find yourself leery of the industry and don't want to be taken advantage of, then look no further! Built By Pros introduced themselves to us at the GTA Home Show last year and we never looked back. With Suzanne's design and project oversight, as well as Ricardo's wonderful team of workers and craftsmen, we couldn't have imagined going through this with anyone else.
Our main floor from front to back was completed in 8 weeks flat, on time and on budget, with outstanding results. Our dream kitchen is finally a reality, along with all the other nice-to-haves we always wanted. Having lights and outlets just where you want them, or modifications you didn't think were possible are all in a day's work for Built By Pros.
Suzanne proactively pointed out other design elements we had not considered, which is exactly the kind of advice we had hoped for. With her skills, there was no need to pay thousands to some other designer.
Ricardo expertly coordinated his tradesmen to ensure that the right work was being done in the right order, quickly and efficiently. Even our neighbours were impressed by the steady stream of progress. The workers we met during the renovation were so down to earth, professional and courteous we almost missed seeing them every day as the work drew to a close.
Every renovation is different and will surface its own sorts of problems. The differentiator is how the issues and customer concerns are addressed. Suzanne and Ricardo were constantly on top of all our issues, and encouraged open communication via group chat. Even after the renovation was complete, they both came back to the house to tidy up any loose ends and make sure my wife and I were completely satisfied.
Suzanne and Ricardo from Built By Pros aren't in this for a quick buck, they are in this to showcase their high quality work, foster long term relationships and earn future referral business.
- Company Response
It takes a great team to pull together a great renovation. You are the latest Built By Pros team members!! Thanks for your excellent communications and decisions along the way. It was a pleasure and the home looks great!