Optima Windows and Doors

My Husband and I have known since we bought our home 10 years ago , that we would need to replace the windows. It just seemed such a daunty task AND a large one ( our home is almost 4000 sq feet, obviously COST was a factor as well . We have received several quotes over the years AND still Optima Windows and Doors beat them . I was very impressed with the time and care that Chris took to explain everything to us . Where the windwows were designed , engineered and manufactured . The difference in quality of Optima Windows vs competitors and even the samples that he brought . It was nice not having to leave the comfort of our home and go to a showroom somewhere . Chris made this process quite easy. He listened intently to all of our concerns and answered all of our questions with a tremendous amount of patience and clarity . He took a walk through out home , every floor , every room , every window and offered his advice on style and type of window , he even went as far as to tell us which windows he felt did NOT need to be replaced in order to save on money ! How many contractors do that ?
Shortly after our initial meeting , a professional and efficient man named Artur came and did our measurements . He was in and out with a flash ! Next came the waiting for our windows which was approximately 1 month and then miraculously last Saturday all of our windows were replaced ...IN 1 DAY !!! I was and still remain in shock and awe how quickly Optima was able to get the job done . Our windows were 30 years old , with wood frames , it was a big job and a very messy one , and yet Artur and his team consisting of Dimitri , Den, Roman and Yan , completed in all with smiling faces and polite demeanor. They even helped with the removal of some of our window treatments AND helped with our main living room ones ( our ceilings are 16 feet high in that room ) . Artur went above and beyond by creating a solution to a problem by one of our basement windows because of where our pool heater and pump are . I cannot say enough good things about this group of fine gentlemen .
I can and will recommend Optima Windows and Doors to anyone and everyone . They are outstanding . As a matter of fact I am looking forward to using them again when its time to switch out our patio sliding glass doors . I will never use anyone else . Thank you Chris for sending out your sales rep to come knocking on our door that cold , wet , April day , or my family and I never would have benefited from such wonderful work !