After more than a couple of visits, we were finally able to decide on the style, size and upholstery for our renovated downstairs room. Vish demonstrated awesome patience and assistance with his careful comments that supported but wasn't at all "pushy" or intimidating. The overall atmosphere in the shop is congenial and welcoming. Vish is very knowledgeable about his products and worked with us to create the best possible outcome. Now all we have to do is wait for the pieces to arrive!