Before deciding on using Groundscape, we had several other landscaping companies come to our property to assess what we wanted and how to accomplish it. There was a fair bit of variety in terms of suggestions for drainage, removing things etc… Compared to some of the other companies that came by, Sal Laverde from Groundscape was by far the most professional and knowledgeable, coming prepared with the equipment necessary for taking measurements, notes, as well as providing suggestions and sample booklets for stone work. Despite changing our minds a few times regarding some details of the project we wanted done, Sal always returned our phone calls within 24 hours and returned several times to take additional measurements and provided us revised formal quotes for the work. He provided us with several recommended options that would be beneficial for our individual situation without trying to push additional jobs on us, and he was proactive at explaining possible problems that might arise for each options.
On the first day of the project, the Groundscape crew arrived on time as promised. Throughout the project, Sal and his team were very friendly, professional, and courteous. They had to work in extremely hot conditions and they took very few breaks, showing up on time every day ensuring we would get our project done on schedule. Sal provided us regular updates on the project progress and advised us if there were any problems. When some problems came up from a separate project Sal stepped in to offer to fix problems at no extra cost.
Sal also coordinated with the sprinkler company to ensure they knew which day to come and got everything ready for them ahead of time to avoid any delays in the project. Sal delivered on all his promises including thoroughly cleaning the property (including the street in front of property) once the project was done and leaving everything as they found it (if not cleaner) prior to start of project.
Thank you again Sal for your hard work and professionalism. You went above and beyond to ensure our satisfaction, and made this a pleasant experience for us - we will definitely be recommending you and Groundscape to anyone looking for a reliable landscaping company. Count on us to be in touch with you the next time we need a project done!
- Company Response
Thank you so much for the thoughtful review!
It was a absolute pleasure Sara working with you and Robert on your landscape project. You now have so much more usable space for your family to enjoy. The finish product looks fantastic and it goes really well with your home.
We can't wait to work with you on the front of your home when you are ready!