From first contact to project completion, it was a pleasure doing business with Groundscape Construction.
When we first met Sal in late 2020, he was excited about the potential transformation of our front yard. We could tell right away that Sal was going to be the right person for the job - he is passionate about his work and full of great landscaping ideas. Shortly after the initial meeting at our house, Sal provided a detailed estimate that accurately reflected our sketches and project requirements.
After extensive research we had shortlisted 3 companies to quote on our project and although Groundscape was not the lowest bid, it was the clear winner due to the time Sal took to understand our requirements, the excellent ideas he brought to the table, and his enthusiasm for the project. When we delayed our project by a year due to COVID, Sal came back in the fall of 2021 to tweak the original quote and booked the project for 2022. From the time of booking till the time the project commenced in Sept, 2022, Sal kept in touch, was responsive to emails and calls to deal with design revisions and provided a number of samples to help us make material decisions.
In addition to delivering superb landscaping services, Sal provided references for other elements of our project, including: paving companies, a construction company to build our porch roof, and a talented stucco tradesman. All of Sal's recommendations were excellent and we have been very happy with the service and results of his referrals.
As skilled as Sal is at landscape construction, he may be an even better project manager, communicator, and teacher. Throughout the project, which spanned about 1 month, we were regularly in touch with Sal and always felt that we knew the current status and plans for the near future and, most importantly, had confidence that Sal and his team could successfully resolve all day-to-day issues that are encountered during any project of this magnitude.
Sal is a natural born teacher. On a daily basis, we witnessed him taking the time to show his team how to complete work properly, demonstrating the patience and wisdom to know when to let them fly solo and when he needed to be more hands-on. Sal's ability to coach and develop staff has resulted in a strong team, able to work well together and problem-solve as necessary.
We hired Groundscape Construction to:
1. Install granite flagstone on a newly extended front porch with new front steps.
2. Build a 15' x 14' stone front patio connected to the front steps.
3. Build a smooth stone seating wall around the perimeter of the patio.
4. Build a 25' custom grey armour stone garden wall around the front garden beds and fill the garden with premium soil.
5. Build a 7' wide stone sidewalk from the driveway, through the gate, into the backyard to connect up with existing hardscaping.
6. Regrade and resod the entire front lawn.
7. Install driveway curbs.
The Banas Black Pearl granite flagstone on the front porch and steps was expertly installed by Tyler, who is part mason, part artist, and entirely amazing at his craft.
The stone sidewalk involved the removal and disposal of an existing concrete slab, excavation of a 7' x 45' area, followed by expert building up of the base layers and the careful laying of Nueva pavers with a Nueva stone step down to the driveway. As an aesthetically pleasing touch, Sal's crew added stone borders around 2 trees and side garden that abutted the sidewalk.
The front patio involved the excavation, base layer preparation, and installation of 210 sf of Nueva pavers for a raised patio in front of the porch. Approximately 30' of Nueva 150 custom stone seating walls were installed around the new patio.
Sal sourced beautiful grey armour stone and built a stunning, custom, curved garden wall along the outside perimeter of the existing front garden bed.
The driveway curbs involved excavation and installation of ~ 80' of Bestway Stone Driveway Curb.
Sal's team showed up on time, worked full days, and kept on schedule throughout the project. We are very pleased with the results - you can see from the pictures that the porch looks amazing and will soon become our favourite place for a cup of coffee in the morning. A few gorgeously clad steps away is our beautiful new patio, surrounded by an impressive seating wall where we look forward to many years of welcoming neighbours for impromptu visits. The grey armour stones are both beautiful and functional, forming a durable and elegant focal point around the front gardens.
Sal and his team proved to be reliable, talented, and took great pride in delivering a finished product that exceeds expectations. Groundscape Construction delivered everything within scope, calmly handled any scope change requests, and worked with us to resolve problems to our mutual satisfaction.
THE CUSTOMER SERVICE
Any time we had questions about why something was done in a certain way during the project, Sal was quick to respond with explanations and options - he always had a plan and revised it to accommodate changes and other trades as the project proceeded. Groundscape Construction stands behind its work and deserves top marks for outstanding customer service.
We always felt that our best interests and best value for our money were taken into account throughout the project. Sal was very helpful with selection and recommendations on materials, finishing touches, and design options. When material costs or scope increased, Sal worked with us come up with affordable solutions. He is a man of his word and truly is not happy until the job is done right and the customer is delighted.
We are so pleased with Groundscape Construction that we have recommended their services to the many neighbours who stopped by to admire the work in progress and after completion.
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- Company Response
Thank you so much for the extremely detailed review Rob & Kathleen.
We really enjoyed working with you on this amazing project. Your home is now a true show piece full of curb appeal.
We hope you and your family enjoy!