It's been said that patience is a virtue, and David has it in spades. As new home owners and renovators, it's easy to think that your questions are foolish or naive, but David's prompt professional approach always helped put us at ease. He was flexible with our timeline from first consultation to adjustments during demolition.
After interviewing an architect and a reno coach, David's background as a designer made the most sense for our project. He captured our vision of returning our 1950's 1.5 storey bungalow into the quaint arts and crafts style home that we desired. While it was unfortunate that we couldn't fulfill some of the design suggestions due to our budgetary constraints, David was sensitive to the fact that we had to make certain concessions and was helpful with the adjustments. One piece of advice for fellow new renovators is to engage a contractor early in the process to ensure your drawings match your budget. Keep in mind that some contractors might prefer to begin the process once the drawings are complete.
With that said, we can't say enough about David's ability to be ever present. By email, phone or dropping things in the mail, he exceeded expectations. While we recognize that he is an extremely busy professional, it was not uncommon to feel as though our little project was always top of mind.
Finally we would be remiss, if we didn't mention David's persistence with the permitting process. He regularly followed up with the city, and helped to keep the lines moving.
Thank you David for enduring our project with a cool and calm demeanour. It was very much appreciated!
- Company Response
Thank you so much Kristy for taking the time to write such a thoughtful review, I really appreciate it.
It’s hard to deny that sometimes this process can prove challenging, but I must say that both you and Mike handled everything like seasoned professionals. You had a clear idea of what you wanted from the start and even with the disappointment of a budget shortfall you were able to rationalize and reprioritize your vision to make the best of the situation. Throughout this entire process both of you have been a pleasure to work with and I wish you all the best in your finished home.