Horrible experience ever!! The company advertised that Genaire 1042 was for $249 at Kijiji and $300 for installed. On the scheduled date, a tech brought the cheaper unit Genaire 570 ($199) and still asked for $300. The entire humidifier installation took for over 4hrs and the tech had to come back for water leak and couldn't fix the issue on the same day. The tech promised to follow up the issue and would come back on the next business day. My laundry room around the furnace is so messed up and all stuff behind the water tank got water damaged. Now the tech never answers the phone and I had to hire another to fix that issue. I am going to check their TSSA license and file a consumer complaint with the Ministry of Consumer Services. PLEASE AVOID!!
##Update##
2 techs came over and took care of my problem. They were very honest to tell that was an issue with a reversed wiring, which was understandable, and fixed the problem at free of charge. Especially, they spent extra time to make sure everything is fully functional and everything is finally back to normal operation.
- Approximate cost of services:
- $300.00