We needed a new door lock installed when we bought our house, so we called a local company recommended by a neighbour. They were able to come over the same day, and spent less than an hour installing a new lock and reinforcement plate. We were pleased with the service, however, we were not pleased with the $392 bill. Our $192 lock has one key that doesn't fit right and needs two hands to insert and remove, but we were able to make copies of the better (but not by much!) key.
The service was quick and professional, but it was an eye opener to see the cost of that professionalism. We were also worried that the contact address given for Dependable Locks was 295 W. 231st, Bronx, NY, 10463.
So far the lock has held up, and the finish is still shiny, so that`s a plus.
