Green Side Up Contracting

We decided to replace our existing standard builders fence as part of our pool installation a little late in the game. With all the various delays and schedule changes due to COVID, we were not sure if we would be able to find someone to install a fence, especially when many contractors were not even returning calls and already booked for the year.

We ended up searching HomeStars and came across Green Side Up. We checked out the Green Side Up website and were impressed with the details, the quick quote tool and left us with a good feeling. Usually, we ask around and try to get references from people we know for these kinds of things but time was not on our side. We took a chance and called Green Side Up and left a message. Jay returned the call quickly and was very professional. We mentioned the pool situation and that there would be a need for a second visit to complete the fence as we needed 3 sections left open for machines to access the backyard for excavation etc. We thought this is where we would lose Jay's interest in the job as coming back to put in 3 posts, 3 sections and some gates is more of a pain point. Instead, Jay worked with us on timing and fit us into his schedule! That was such a great thing to hear. We were happy.

Jay ended up giving us a quote after his site visit and also mentioned a site they recently finished with the same Total Privacy with I beam fence we wanted. We ended up driving out to the site and liked what we saw. We approved the quote shortly after that.

Fast forward to fence removal day. The crew showed up early in the day and worked a at good pace. Everyone was doing something all the time. Everything was being done in a professional manner. They were courteous, respectful and easy to talk to (we tried not to interrupt!). The fence was down with old posts cut down in one day. The new posts went in the next day. The post guys, which seemed to be a different crew, did a good job overall but, for one post, did go on the neighbour's side to use their hole auger machine. This caused some damage on my neighbour's lawn which I learned from my neighbour instead of the post guys. Jay's team acknowledged the situation and repaired the lawn.

We went with the Total Privacy fence with an I beam up top. The fence construction began a few days later to allow the posts to set. It took about 2 days to finish the fence with the majority of it being completed on day 1. The crew cleaned up after themselves as they went and were working with purpose. It already looked great.

When it came time to set a date to complete the last 3 sections and gates, there were some delays due to weather etc. Jay kept in touch via text and was very accommodating and understanding. We finally had a date range for the fence to be completed which happened to be just over a month since the initial fence went up. We tried to give Jay as much advanced notice as possible which ended up being only 2 days notice. Even with that, the Green Side Up team made things happen, showed up to put 3 posts in the morning and the rest of the fence and gates were done next day.

The fence and gates look fantastic. The backyard looks so much better with the new fence and we we are very happy with the privacy factor that the pool enclosure provides. We were nervous going with a company that we had zero experience with and not having any idea of how the job would end up. As we got into things, our concerns were squashed and confidence grew. Now that it is all done, I am very happy that we went with Green Side Up. They did a terrific job and we highly recommend!