Mowology Lawns & Landscapes

Lawn Maintenance
2845 West 15th Avenue Vancouver BC V6K 3A1
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86%

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Reviews by rating (past 12 months)

Reviews for Mowology Lawns & Landscapes

Average customer rating:
9.4 10 (16 reviews)

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Henry in Vancouver
Henry in Vancouver
2 reviews Vancouver, BC
10/10

Lawn maintenance

Mowology Lawns & Landscapes
778 846 9273
2845 West 15th Avenue
Vancouver
BC
V6K 3A1
CANADA

Tim and his crew do an excellent job in keeping my lawn healthy. I had a lawn replaced two years ago and hired Mowology to help maintain it. Parts of the new tall fescue turf did not grow very well and the lawn developed bald spots, some quite large. At Mowology's recommendation, the crew overseeded it last spring and now my lawn is the envy of the neighbourhood even in this years ultra dry weather. Thanks Tim .

Henry

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Private User
Private User
1 review Toronto, ON
10/10

Lawn cutting

Mowology Lawns & Landscapes
778 846 9273
2845 West 15th Avenue
Vancouver
BC
V6K 3A1
CANADA

I have been using Mowology for two summers now for lawn cutting. They really do a great job.
Their service is excellent. Communication from Tim or Nigel is wonderful.
Highly recommended !

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zulkanji in Toronto
zulkanji in Toronto
1 review Vancouver, BC
10/10

Excellent Lawn Care Services!

Tim, Nigel, and their team at Mowology are extremely friendly, professional, and attentive. We feel very informed about the care they have been providing us for several years. We highly recommend their lawn care services!

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Tim in Vancouver
Tim in Vancouver
1 review Vancouver, BC
10/10

lawn care

This company has really improved the quality of my lawn. they are prompt and attentive. I always feel like I am in the loop with what they are doing to my lawn.

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Private User
Private User
1 review Vancouver, BC
1/10

Unreliable. Terrible communication

Loved that upcoming mow reminders came through email. The customer/I would click as requested to 'confirm the mow'. Ensure there wasn't stuff all over the lawn, dog poop, etc. and essentially confirm the appointment. I did this every time. Mowology however was a no show on several occasions. I had to repeatedly reach out to ask, are you coming? WHEN? Varied excuses. At first I figured no problem, it happens. But his happened at least 3 times and we've only used them for 4 months. What was most frustrating is if an appointment will be missed, I would expect a text or email informing me of that --as, as a customer I had the courtesy to always confirm the appointment and make payment within 24 hours. I recommended mowology to a friend, and they had the same experience.

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Company Response

Hi Katherine,
Thanks for the review. From our part we apologize that you didn't feel that our excuses were good enough so I thought I should in fairness to us explain to readers what they were.
The first was that our trailer had been broken into with all of our equipment stolen.
I'm so sorry that you find that insufficient.

The second time was actually exactly the same. It is apparently a technique used as the thieves know that we would have had to buy new equipment.

The third was when we thought your lawn didn't need a cut as you had indicated to us that was the type of service you wanted.

We returned and cut it within a few days.

Your friend was on holiday in another country and we were having to do frequent repairs to his landscaping that had been installed by his friend. This meant that we had to repeatedly visit his home on alternative days due for reseeding and topdressing.

Dan stayed with us for the rest of the season but left after we gave him a fully detailed quote for service for the next season which he used to barter other landscapers offers.

So, there are always two sides to a story and I'll leave potential clients to judge for themselves.

Regards
Tim Schofield

Tyrone Redstone from Surrey
Tyrone Redstone from Surrey
9 reviews Surrey, BC
10/10

Lawn mowing

They did a very good job, they were right on time, and the didn't waste any time getting right to it, they made sure to clean up afterwords and they had great workmanship.

0 of 1 people found this review helpful.
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Nemy Banthia from Vancouver
Nemy Banthia from Vancouver
1 review W Vancouver, BC
10/10

Gardening

Great company, very reliable and sincere. Tim the owner is punctual, very knowledgeable and responsive. Rates are also reasonable. The quality of work is excellent and they offer a range of services.

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Amie from Vancouver
Amie from Vancouver
1 review Vancouver, BC
10/10

Lawn trimming and maintenance

Wonderful team with prompt and efficient service for my lawn care. I especially enjoy the friendly attitude and that they suggest ways to improve my existing lawn. Pricing is excellent. Team is very knowledgeable about their industry. I will continue services with this company for years to come

0 of 2 people found this review helpful.
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Emily from Vancouver
Emily from Vancouver
1 review Vancouver, BC
10/10

Lawn Mowing

Before using Mowlogy I was constantly searching for a company that provides quality service with reasonable price. Mowology offers professional service with reasonable pricing and would even go out of their way when problems occur due to miscommunication. Communication is also efficient and easy as all email inquiries are replied within 24hours.
I have been using their service for 2 years now and will undoubtedly continue with their service in the future.

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B Clay from Vancouver
B Clay from Vancouver
1 review Vancouver, BC
10/10

lawn maintenance

I Rent & Manage a 7 bdrm house in East Vancouver & when I discovered these guys I was relieved to ba able to keep the lawn maintained inexpensively.Very friendly guys.Will use them next season!

0 of 1 people found this review helpful.
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More about Mowology Lawns & Landscapes

Lawn Mowing Service in Vancouver - Other services; Hedge Trimming and lawn repair
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