Thanks for the review. From our part we apologize that you didn't feel that our excuses were good enough so I thought I should in fairness to us explain to readers what they were.
The first was that our trailer had been broken into with all of our equipment stolen.
I'm so sorry that you find that insufficient.
The second time was actually exactly the same. It is apparently a technique used as the thieves know that we would have had to buy new equipment.
The third was when we thought your lawn didn't need a cut as you had indicated to us that was the type of service you wanted.
We returned and cut it within a few days.
Your friend was on holiday in another country and we were having to do frequent repairs to his landscaping that had been installed by his friend. This meant that we had to repeatedly visit his home on alternative days due for reseeding and topdressing.
Dan stayed with us for the rest of the season but left after we gave him a fully detailed quote for service for the next season which he used to barter other landscapers offers.
So, there are always two sides to a story and I'll leave potential clients to judge for themselves.