This company came during the middle of a cold snap when every heating company was super busy. The office manager gave me advice about something to try (for free) to see if I can fix it myself before incurring the cost of having someone come out. It didn't work but I really appreciated her attempt to save me a service call. It didn't work but Sergio came out within an hour or two, fixed my problem, then pointed out another problem and said if we wanted that fixed, he'd put a note on my file so that we wouldn't have to pay for a dispatch fee a second time. Outstanding!
- Company Response
What a great vote of confidence for our Team at ProSolutions your review is :)
I'll make certain the Team sees this great review and I am certain it will motivate them to continue to solve every emergency call professionally, one client at a time. It's a tough gig sometimes but we love our company, City & our clients.
Call us back again...we would love to help you out on your next planned projects.