AFG Heating and Cooling

Heating & Air Conditioning
Vaughan ON L4L 8T2
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84%

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Reviews for AFG Heating and Cooling

Average customer rating:
9.9 10 (260 reviews)

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EDS in Toronto
EDS in Toronto
7 reviews Toronto, ON
10/10

Duct Work, Vent Installation and Redirecting Ducts

We hired AFG Heating and Cooling on three separate occasions and there's a reason we keep going back to them. The first time we had them over, it was because our furnace was located in the center of the basement and we wanted to relocate it to another corner of the basement. We were very happy with the work and attention to small details that Fasi was able to share with us. Despite moving the furnace to one side of the house, they ensured that the air circulation was not affected by this.

We were really happy with the work they did so we decided to hire them again when it was time to install our AC and central air. Again, we were not disappointed! Fasi is so knowledgeable and is always willing to go over multiple options before suggesting the best one.

Lastly, we are in the process of finishing our basement and hired Fasi once again to install our vents in the basement. During our renovation process, we took down two load bearing walls that had some ducts running in them. Those ducts had to be redirected through other walls. Fasi found the least invasive way to get this done and the air circulation in all of the rooms feels more or less even. He took a job that I was anxious about (the thought of more holes being made in our ceiling made me cringe) and turned it into something painless and easy to deal with afterwards.

Thanks again for everything Fasi! You are definitely our go to person with all things HVAC related!

Approximate cost of services:
$3,000.00
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Company Response

Thank you Eric for the detailed review, we're very happy to see yet another satisfied customer. It's always an absolute pleasure working with you.

Jackie in Toronto
Jackie in Toronto
1 review Richmond Hill, ON
10/10

Furnace replacement

Needed new furnace. Found AFG on home stars.
Rafi responded very quickly. Gave me a great quote. Had it installed in 2 days. Very professional.
Thanks Hamid, Hamid. And Rafi.
Would recommend to family and friends.
Jackie Capacchione

Approximate cost of services:
$3.70
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Company Response

hi Jackie it's been a plseare dealing with you and we truly appreciate your feed back also many thanks for your referral. Karen was a very nice lady.

Chantal in Toronto
Chantal in Toronto
2 reviews Brampton, ON
0/10

Service Call - Air conditioner

I had these guys come out to look at my air conditioner (just bought the house in winter so could not check whether it worked during home inspection). Prior to the visit I had someone else look at it and recommend replacing two parts as a result and it still did not work. When AFG came out to take a look (I chose them based on the Homestars rating), he took a look at the furnace and told us the circuit board on the furnace was not working and he tried bypassing the board to double check. He told us the board needs to be replaced ($600-800) or replace the whole furnace ($3000+). The furnace was original to the house (circa 1970s) and so it made no sense to replace the board at that cost.
We decided to shop around for a furnace and found one on promotion from another business rated highly on Homestars and they gave us a deal for both the furnace and ac. Long story short, when the guys were installing the new units, they took a look at the thermostat and said it was not wired properly and the ac/furnace could have worked for all they know.
AFG did not even take a look at the thermostat and rushed through the service call which you pay by the hour. Had he taken his time and checked the thermostat, we likely could have gotten another year or two out of both units.
I could not really afford replacing them in the first place but the temperature has been feeling like 35+ for several weeks and we have a northern breed dog who does not fare well in the heat so had to do something fast.
I would not recommend this company.

Approximate cost of services:
$112.00
2 of 2 people found this review helpful.
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Company Response

Thank you Chantal for taking the time to express your experience with us. Unfortunately there are contractors/ competitors who like to tarnish a company's name and image by misleading the customer and giving them false information, which seems to be the case here. I looked into this situation, went over the technician's notes for diagnosis, it looks like he took every step to ensure he diagnosed the problem correctly. However, here at AFG we're committed to deliver the best service and customer satisfaction is our #1 priority. Please give me a call at the office # 905-940-1495 Or my cell at 416-897-5701 to resolve this issue. We're here for our clients 24/7

sincerely, Fasi

macerwin
macerwin
2 reviews Toronto, ON
10/10

Attic Air Conditioning Diagnotic

I needed maintenance on my attic air conditioner so put a call out on HomeStars. Got 3 hits... 2 didn't get back to me but Rafi did. He showed up on time, was totally honest about my options and fixed the problem. I definitely will need a new A/C system in the not to distant future and Rafi will definitely be who I call.

Approximate cost of services:
$550.00
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Company Response

thank you Susan for taking the time to submit a review. it was a pleasure and we are here to help at any time.

Downtown Toronto
Downtown Toronto
4 reviews Toronto, ON
10/10

Furnace inducer motor replacement

Had our furnace inspected by AFG. Rafi arrived within the time promised, and quickly diagnosed the problem. We booked a date and time for him to come back and replace the motor (as it wasn't urgent). Rafi sticks to his promised time and price. He is knowledgeable, fair, punctual and gets the job done. Will get our furnace repairs only from AFG in the future and would recommend this company for heating and cooling issues.

Approximate cost of services:
$200.00
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Company Response

thank you very much for taking the time to express your experience and interaction with us. all of us at afg are very pleased to see yet another happy home owner.
We are here to help as always for all of your hvac needs
Rafi tolmal

Melanie from Toronto
Melanie from Toronto
8 reviews Toronto, ON
10/10

Furnace Tune Up

We have used AFG for a couple years now as we have been very, very pleased with their work. Everything is explained in a way that a layman can understand and done with respect to the whole HVAC system. This year we moved and I accidentally asked for Fasi instead of Raffi (stress, whatever), and he did a great job as well, (although i was very confused when i first saw him). I guess in terms of quality and clarity, it doesn't really matter who you get. They're both great!

Approximate cost of services:
$120.00
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Company Response

Hi Melanie thank you for taking the time to write a review. we at afg really appreciate your feed back.
many thanks Rafi tolmal

Private User
Private User
Private User reviews Toronto, ON
10/10

Simply the best!

Not only did I contact this company on a Saturday night; and, not only did they come that very night. But, the very next morning replaced my entire furnace with a high quality used one that fit my budget perfectly! These guys are fast, efficient, knowledgable - but most importantly - they CARE! Good family people!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you from all of from afg heating for your warm review. the pleasure is ours and we are here to help wether big or small projects. keep us mind. Thanks again

Michelle in Danforth Village
Michelle in Danforth Village
8 reviews East York, ON

First Review

10/10

Furnace and Air Conditioner

Fasi and his crew replaced our air conditioner and furnace, and have been servicing them yearly ever since. When we had an issue with the furnace, Fasi was quick to respond (on a weekend) and fixed it on the spot. So far, no regrets. We'd highly recommend AFG.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your feedback Michelle. We're glad to see you're satisfied with our services.

SCF
SCF
1 review Toronto, ON
10/10

HVAC

On time - on budget. Great reliable service. Would certainly recommend this company. Thanks to Fasi.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your business and input. We're glad that you're happy with our work.

danielmorello
danielmorello
1 review Whitchurch Stouffville, ON
10/10

AC Replacement

Very professional and proficient. Was very accommodating to all my requests. This is a fair company that really takes pride in their work.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your business and input Daniel. We're happy to see you satisfied with the work performed.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AFG Heating and Cooling

(416) 897 5701 Welcome to AFG Heating and Cooling Services, one of the finest HVAC installation and maintenance services contractors in Greater Toronto Area. Our top priority is to provide homeowners a quality residential High efficiency furnaces, boilers, water heaters, air conditionings Heat pumps and indoor air quality with our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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