We have used Crucial a couple of times to inspect, maintain and carry out repair work on our concrete tiled roof. Greg has responded to my call promptly and been able inspect or carry out repair work quickly. He provides detailed information on what needs to be done via photographs on inspection and follows up with photographs to show repair work done. We will be using them again for other roof repairs or skylight replacements.

On a recent windy and rainy night we discovered a small leak in the attic and emailed Greg to see if he and his team at Crucial Roof Services could fix it before the problem got worse. Greg responded promptly and came to investigate with his colleague at one of the next big rainfalls. Greg gave us photos and a thorough explanation of the issue and a couple of options for the fix. He assured us that the roof itself still had a good number of years left on it so we chose the long-term fix - we're glad we did! On one of the rare recent sunny days, Greg and his colleague came and fixed the roof (sealing the ridge with lead and then putting new ridge tiles on) - as bonus they even cleared leaf debris off our roof. Greg sent us photos of his work. A few days ago when there were strong winds and heavy rains, we checked the attic again and no more leak!

When the raining season is coming , my roof is leaking. Greg found the leaking spot accurately and helped me caulking broken tiles. They also inspect around the gooseneck vent and reapplied caulking. To be supervised, They found the potential problematic spot ,took apart of tiles in lines with drain because many of the water channels in line with the drain were very full of debris. In general , Greg found all the roof problems and solved for me. Thanks for Crucial. Very satisfied.

Greg and his team were responsive, reasonably priced and installed what appears to be a great product in no time. We are very pleased with our Velux new sky lights. Highly recommend!

Greg and Company were great to deal with. Very prompt with initial look and quote and did the work exactly when scheduled. They were very professional and did a neat job. They also cleaned up after the job was finished and took away the garbage which a lot of trades don't do. They were pleasant and friendly and I would definitely use Crucial Roofing again.

Overall excellent experience so far. Prompt responses, competent consultation, swift and clean execution. Lots of explanations for what should/has been done including photos is a clear plus. They are interested in doing things right and inform you of your options, which has been a refreshing experience.

This leak repair & installation of ventilation vents was done 2 years ago and was done very satisfactory. Just recently I called Greg again to repair a 2nd sky lite flashing leak and the job was done very economically & quickly with good results.
RJ

Last New Year's Eve I realized our roof was leaking. We have concrete tile up there and most roofers don't want to deal with it. After a few weeks of searching I finally found Greg. He replaced 3 skylights which were very old and a possible cause of the deal. When the leak did not go away, Greg came back and did some additional work which did finally fix the problem. And he did not charge me for that extra trip!

Greg is a total pro, and a super nice guys - highly recommended!