Asked Greg to repair the roof after a new electrical mast was installed. It was a difficult job, because the asphalt tiles above the mast were anchored under a roof vent and could not be replaced if damaged. Greg and his buddy successfully repaired the roof without damaging the tiles that could not be replaced. The end result looked very professional and looks like it should be watertight. Despite this being a small job, Greg took an initial look at it quickly and completed the work in about a week. I was satisfied with the price given the number of visits, materials and labour that was involved.

We needed some regular roof maintenance done and some extra roof vents installed. Crucial was able to D the job - very quickly. But so much better than that, was the professionalism, communication and attention to detail. Love this company

Greg and his crew always showed up on time. Very easy to work with them, very professional and honest individuals. Would recomend them any time.

Prompt, professional,great work, top of our list if we need roof services again. Have recommendations to all my friends.

They are very professional and experienced. They did a quick fix to stop leading and will be back in spring to finish the proof. Well done.

Greg communicated clearly what he found was the issue with a leak in my roof and encouraged me to watch while he and Randy performed the repair. They did a thorough inspection of the rest of the roof and fixed another area of concern that did not show up yet in a leak inside the house. Communication was open and appreciated.

Greg is a straight forward honest guy that knows what he is doing.
Called him regarding a leak in my house but he was out of town. But as soon as he was back he was already in my roof. Told me what the probable issues were for my roof and went on to fix what was needed nothing more nothing less. Highly recommend him who needs any roofing service big or small. Thanks Greg

It was fun dealing with Greg and Randy of Crucial Roof Services. As well, they did everything promptly. Their preliminary response (based on our photos), their on-roof inspection and their repair/upgrade happened within a couple of weeks of our first enquiry.

All along, we understood what was happening. That's because Greg conversed pleasantly about it while referring to the roof itself, photos, repair materials and problem materials (removed from the roof). By the end, we had received a gallery of before-and-after photos with commentary.

Crucial got the job done quickly despite spending plenty of time with us, since they worked so efficiently. We had been ready to pay for total re-roofing, but the after-tax bill was only $2,362, consistent with the estimate. That included re-roofing of some problem areas and installation of three large vents because the attic had been constructed without venting.

High heat had apparently caused expanding attic air to force its way out through the roof, with effects that included blistering in the problem areas of the torch-on roofing, along with strips where little protection from precipitation remained. The shortcomings had been pretty much latent for almost twenty years, but the higher temperatures of the past two summers had seemingly turned the unfortunate situation into damage that would get worse.

When Greg and Randy showed us material they had removed, the previous roofers mistakes were obvious, but Greg indicated that the previous company has high standards, implying that the mistakes were an exception. We think the fairness and respectful approach typify him. Greg then indicated that the roofing will now last for many more years, likely at least ten years.

We had non-roofing questions, such as window ones, since new windows may be one of our next renovations, and Greg and Randy helped us with whatever we asked before moving on. As unpretentious as Crucial Roofing are, they are also professional, with consistent integrity. Quite the experience.

Greg was very helpful and the communication could not have been any better.

Very easy to work with and will absolutely keep using them going forward.

If you need your roof looked at you'd be crazy not to give Greg a call, he's the best. Greg has taken care of and repaired my roof at my principal residence as well as a rental property. He knows his stuff and will give you and honest and detailed summary of what's needed. His workmanship and prices are extremely fair. I have a great deal of trust in him, I don't call anyone else.