Overall very disappointing experience. Great quick response to water damage but the positives end there. Poor, almost non-existent communication from the Project Manager. We had to constantly follow-up for information on trades, timelines, next steps, etc. The drywall/painting crew was worst I have ever seen. I had to repaint a number of walls. Only positive was floor installation which was done by qualified professionals. The final straw that made this whole experience a nightmare was the fact that 6 bottles of wine were missing from basement bar. The management seemed shocked and sorry for what occurred but didn't offer an improved way forward so I finished the work myself rather than deal with the almost laughable trades people they were sending. What is happening to pride in ones work?
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