Kawartha Hotwater Plus

Heating & Air Conditioning
3-649 The Parkway Peterborough ON K9J 7K2
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95%

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Reviews by rating (past 12 months)

Reviews for Kawartha Hotwater Plus

Average customer rating:
9.9 10 (24 reviews)

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P
P
5 reviews Toronto, ON
10/10

Excellent customer service

I just have to write a review of our experience with Kawartha Hotwater Plus because they provided our family with the best service we have ever experienced. Within 24 hours of placing a call to this company, we had our problem diagnosed and taken care of. This was on a Friday before a long weekend when getting anyone to travel into cottage country to do a service call is difficult. Dan and Christine kept us up to date an informed on the timing of everything and went well out of their way to ensure that we were well taken care of. Thank you so much for a job really, really well done!

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JLJA
JLJA
1 review Peterborough, ON
10/10

Hot water tank repair

Replaced a faulty drain valve on our 15 year old hot water tank; prevented having to buy a new tank for the next few years. Thank you for the knowledgeable and quick service!

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Company Response

Thank you for taking the time to share your experience i will ensure we pass this along to the service team.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

Ron
Ron
1 review Kawartha Lakes, ON
10/10

Hot Water tank replacement

Quick response to calls and emails replaced hot water tank quickly and professionally. Excellent service all around. Thank you.

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Company Response

Thanks Ron for kind words hope your new John wood power vented unit brings you years of reliable hot water.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

92giraffes
92giraffes
1 review Peterborough, ON
10/10

After Hours Furnace Repair

They were at my house to repair my furnace within 2 hours late on a Saturday night. Able to give me options and didn't try to sell me on anything that wasnt

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Company Response

Thanks for taking the time to place a review I am so glad to hear we got you up and running right away.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

christine r.
christine r.
1 review Peterborough, ON
10/10

Hot water repair

Both employees and management were very courteous professional and extremely helpful. The work completed was exceptional. They went above and beyond standards to ensure we were satisfied.

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Company Response

Christine thanks for taking time today to write the review I will make sure everyone gets notified stay nice and cool today.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

accounting
accounting
1 review Peterborough, ON
10/10

Hot water tank replaced

Great timely service and really pleasant to work with. Highly recommend them. We also had them service an issue earlier and they responded during a holiday no hesitation.

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Company Response

Thank you for taking time to post your review we always love to hear that our service is great we take pride in our workmanship and Kathy works hard on those phones as well.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

Chuck
Chuck
1 review Peterborough, ON
10/10

Hot water tank repair

It wasn’t working. They came in and fixed it. Very friendly and knowledgeable. Even showed me how to do it in case it happens again

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Company Response

Thanks for your time Chuck on submitting the review. Glad everything is working great still.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

SNSmith in Peterborough
SNSmith in Peterborough
1 review Peterborough, ON
10/10

Furnace Emergency over Xmas

Furnace died over Xmas. Dan was able to make time during Xmas, on the weekend, to ensure that our furnace was up and running. Instead of playing the 'Let's order parts & use the process of elimination to find the issue", he worked through it logically and resolved it without any expense other than my service call. This is the contractor to use!

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Company Response

Thank you for the kind review glad to hear everything up and running it sure has been busy past few days with temperatures dropping to high -25 Friday.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

Private User
Private User
Private User reviews Port Perry, ON
10/10

hot water tank not working

We have a hot water tank that we rent and needed servicing and the man from Kawartha Hot water plus came, contractor Dan, was fantastic and discovered the problem immediately and still did a bit of extra service! Very helpful, friendly and accommodating! Will definately request for future work!

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Company Response

Thanks for taking the time to make this review glad to hear everything working.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

Ian in North York
Ian in North York
1 review , ON
10/10

Furnace repair

Our furnace did not turn on on the first day of snow. Having used Kawartha Hotwater Plus before I had no hesitation to contact them again in our new house. Professional and reliable in both the inspection and the repair look no further for great company. For some reason my post is tagged as North York it is actually Lakefield

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Company Response

Ian thank you for the kind words i am just glad we where able to source a part and get you up and running before the cold set in. I wish you and your family a Merry Christmas and a happy 2017.
Kawartha Hotwater Plus / Kawartha Home Solutions
https://www.kawarthahotwater.ca/
649 The Parkway Unit #3,
Peterborough, ON,
K9J 7K2
705-876-7600

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kawartha Hotwater Plus

Kawartha Hotwater Plus is locally owned and operated in Peterborough, Ontario at 649 The Parkway just north of Costco. We have been servicing water heaters for 13+ years and will continue to provide fast and friendly service for years to come. We are this areas only specialist when it comes ...
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