Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M6N 1L8
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95%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (284 reviews)

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Olga in Toronto
Olga in Toronto
1 review Toronto, ON
10/10

waterproofing

I had a small leak in my basement. Once I riched out to Dr.Rooter, the team showed up the same day. The issue was resolved in 3 days. I dealed with Yuriy who is very professional, polite and friendly. Thanks!

Approximate cost of services:
$3,000.00
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Company Response

Thanks Olga for you feedback, it was a genuine pleasure working with you, we hope you and your family stays safe during those times, and if you ever need us again Dr Rooter is here for you for all your plumbing and waterproofing needs.

Piera in Mississauga
Piera in Mississauga
1 review Mississauga, ON
10/10

Waterproofing

Yuri demonstrated excellent knowledge, workmanship and customer care. I highly recommend Yuri.

Yuri is efficient at following up on customer concerns and troubleshooting g and resolving issues collabratively. He is a man of his word.

Thanks, Piera

Approximate cost of services:
$15,000.00
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Company Response

Dr Rooter always at your service Piera. It is my pleasure to be helpful.

10/10

Broken Shower and tub not draining

My bathroom shower temperature was broken.
The water was not draining as well.
I called Dr. Rooter and they were quick to reply.
We were scheduled for a Saturday but they were able to come on the Friday.
They gave me a quote and at the end of the job it was exactly what they quoted me. I appreciate that kind of honesty.
These guys are professional and courteous. They treated my home with respect. Took off their shoes and even took the garbage out.
I would definitely use them again and refer them to my family and friends.

Approximate cost of services:
$600.00
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Company Response

Thank you Helen for taking your time and wrighting this feedback. Honest work and customer appreciation are the most important things to our team. Please contact Dr Rooter for all your plumbing and drain needs.

Hilda in Toronto
Hilda in Toronto
1 review Toronto, ON
0/10

Concrete patio

Did not receive 400 square feet of concrete only 348 square feet. Did not fix damage to boulevard and lawn caused by the cement truck as per paragraph 4 of the contract. Only paid balance as intimidated by the men who came to pick up the balance. Would never recommend a company that takes advantage of seniors as this one did.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

We did not do this job for you. I have tried contacting Homestars few times to investigate this review but had no luck

djrhythmo
djrhythmo
1 review Toronto, ON
10/10

Water valve installed

Dr rooter was amazing. We are very happy we choose de rooter getting our water valve installed. Right before the spring showers. Very professional and very reasonable price.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for this amazing review. I am always very happy to help you with all your drain and plumbing problems

Pavel M.
Pavel M.
1 review Mississauga, ON
10/10

External Waterproofing

Very professional from the start until the end. Quality job for a good price, as well as very plesant staff.

Approximate cost of services:
$11,000.00
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Company Response

Thank you very much for reaching out to us with your feedback. Dr Rooter's staff is always happy to hear that our clients are happy with our services
Please contact us any time with all your plumbing drain and waterproofing needs

Ariel in Toronto
Ariel in Toronto
2 reviews Toronto, ON
10/10

Great Same day service for A water leak

I had experienced a problem with my old 20 year old toilet and was replaced with a cheap one last year by some plumber a neighbor told me about.
BIG MISTAKE!

I then did some research and found Doctor Router , Qn Home Stars and also was told to me by a family friend.
I called Doctors Router and I was given options , and I chose the one piece toilet made to last and very durable . No tank means no worries of leaks. Just the toilet itself was $600 plus to install and not worry about it for at least 10 years. Worth every $
It also has a coating that nothing can stain or stick. Simply the best toilet you can buy.
VERY HAPPY WITH THE FAST SERVICE!
Doctor Router highly Recommend!

Approximate cost of services:
$950.00
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Company Response

Good day Ariel,
thank you, thank you, thank you! We glad to hear that you are happy with us and your choice of plumbing fixture. From our experience, you would not find a better thing on the market in this category. Consider to give us a call if any plumbing, drain, concrete or waterpprofing service you need in the future.
Cheers!

Eugene in Toronto
Eugene in Toronto
2 reviews Toronto, ON
10/10

Basement wall waterproofing

I had a leak in my basement when all the snow was melting. It was leaking from my window well. I found Dr Rooter online and called them. Those guys came the same day and told me they can start on the next day. Job was done fast clean and efficient. It took them 2 days to waterproof 35 ft wall. I was very impressed. If I will ever have another waterproofing problem I will definitely call those guys again.

Approximate cost of services:
$3,300.00
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Company Response

Hello Eugene,
Thank you very much for taking time to review our waterproofing service. We appreciate your business and looking forward to assist if any plumbing, drain, concrete or waterproofing issue arise in the future. You have 25-year transferrable warranty on the waterproofing performed, if there would be more water coming to your basement - give us a call 416-455-5554!
Cheers!

parkabe
parkabe
1 review Toronto, ON
10/10

Sewer repair backwater valve installation

Dr Rooter responded right away on time and saved the day! Very friendly and respectful workers. Oleg and his crew helped our problem and was very professional and helpful to us. They edcuated us with their kowledge of the issur and kept us posted throughout the whole job. Very satisfied!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking your time to reach out to us and give us your feedback. We are very happy that you are satisfied with our back water valve and drain installation. If you ever going to need our services again please do not hesitate to contact Dr Rooter any time. Your friendly drain and plumbing experts

Laurie
Laurie
3 reviews Toronto, ON
10/10

Sewer line

They quickly diagnosed and fixed our blocked sewer line. Workers were quick, clean, and professional.

Approximate cost of services:
$18,500.00
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Company Response

Hi Laurie. Thank you for taking your time and wrighting this review. Dr Rooter team is very happy that your like the way we do our work. We hope you will never have any sewer drain problems ever again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

CATEGORIES
Drain Services and Waterproofing
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.