Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M6N 1L8
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (284 reviews)

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Brian Dayes from Etobicoke
Brian Dayes from Etobicoke
1 review Etobicoke, ON
10/10

Plumbing - toilet repair

I wrote an inquiry looking for a firm to provide a no obligations quote for a small job as the 3 firms i called all required a $60 fee just to show up. Oleg responded and promptly showed up, assessed the job and completed it in 30 min - for $50! Very polite, tidy and personable. A true pleasure to do business with !

Approximate cost of services:
$50.00
0 of 1 people found this review helpful.
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Company Response

Brian, thank you very much for leaving your feedback, we appreciate that. It was a small job, even though every and each should be done completely flawless. Thank you for choosing Doctor Rooter. Warmest regards.

Bellinda from North York
Bellinda from North York
1 review North York, ON
10/10

Fixing faucets

I’ve got a problem recently in my house, in the kitchen and the bathroom upstairs- leaking faucets. The water has been dripping constantly, it’s driving me crazy! But in all this daily grind I never had a chance to take a day off, and finally resolve all little problems around the house, apparently thoughts of running water bothered me only late in the evening. Nevertheless, last Sunday forced myself to call Doctor Rooter; my colleague gave me their number. So, taking a minute to thank Doctor Rooter for quick response, courteous service and for saving my sake!

Approximate cost of services:
$122.00
1 of 1 people found this review helpful.
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Company Response

Thank you Bellinda for taking time to write a feedback, we appreciate that. Yes, matters like that are insignificant, thus it is harder to find time to take care of it. Thanks for choosing Doctor Rooter and have a break!)

paul J from Mississauga
paul J from Mississauga
2 reviews Mississauga, ON
10/10

Quick Bathroom Reno

I have never written a review before on home stars, but after the help and service I received from Doctor Rooter I though I would. The project started off with a quick remodel of our 2 peace bathroom. Once I opened it up and took it down to studs I had found lots of issues with the existing pluming hidden behind the walls. So I did what I think most do and opened up Home Stars and read a lot of reviews and pick three. I got a free estimate from each, but decided to go with the Doctor because of there knowledge and expertise. They did the work quickly and efficiently. I was happy and felt like I had made the right decision. Both me and my wife are now deciding when we can have them back in to help with our 3 pc bathroom remodel in our master.

Approximate cost of services:
$832.25
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Company Response

Hi Paul, thank you for taking time and leaving a testimonial for us, we greatly appreciate that. It was a couple of days, though we enjoyed dealing with you. Thanks Paul for choosing Doctor Rooter, and we hope to see you soon in next project! Warmest regards to you and your family.

John from York
John from York
2 reviews York, ON
10/10

Drain Snaking

Recently the sewer in the shower and in the sink was completely clogged. No time to wait! I called Doctor Rooter,they did a small works around the house for us before. The guy came quick,fixed drainage instantly and successfully. Gave some practical advices. It's a pleasure to deal with pro!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi John, nice to hear from you! Certainly, we not only responsible for fixing drainage problems, but also we need to provide you with advices how to keep and maintain drainage system in the house. Thanks for choosing Doctor Rooter and for your business, we looking forward to work with you further.

Paul Wilkins from Mississauga
Paul Wilkins from Mississauga
1 review Mississauga, ON
10/10

WATERPROOFING JOB

We have got a leak after intensive rains this summer, walls started leaking after the first downfall plus the moisture is very high at summer time, I suppose everyone knows how it is here… We received several estimates and chose Doctor Rooter Company based on their observation to details and professional approach. The work has been started and done on time, even earlier than we expected. They paid attention to all details thought the process on the exterior and interior part of the house. We worked through Alex and all the time he asked for my permission to go further especially when they were doing the outside part, notifying myself about each step they do. Everything had been sorted out and finished impeccably with thrift and care. We absolutely testify that the job was done excellent! Doctor Rooter Company has a great workmanship and it was a pleasure to work with them from the beginning to the end. I recommend to anyone who faced the same sort of a problem to not hesitate and go with them!

Approximate cost of services:
$22,000.00
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Company Response

Hi Paul, thank you very much for reviewing our service, we appreciate that. Dump, leaky basement is actually a common problem with the older homes. And exterior waterproofing is the best probable solution for solving it. Doctor Rooter crew is an expert in that area, we enjoyed dealing with you through all the project. Thanks Paul for choosing Doctor Rooter, warmest regards to you and your family!

Annie from Toronto
Annie from Toronto
1 review Old Toronto, ON
10/10

Drain camera inspection, moisture basement inspection

For sure purchasing a house it’s one of the most problematic purchases that you could do especially when it’s your first time. We were intended to buy the house, good pricing and convenient location. Nevertheless I did a quick search on all possible issues and pitfalls, found out that there might be a lot of problems with drain system and basement as well. So, I insisted on the drain and moisture basement inspection. Doctor Rooter helped us out, it’s a great company to deal with! They did drain camera inspection and recorded a CD for us to check. Also they checked the basement on moisture with a special detector. Fortunately there wasn't any problem with the house and we sealed the deal confidently. For the service they made we paid about 250$, but the sellers put it under their expenses. Recently we moved in and happy with our new purchase.

Approximate cost of services:
$250.00
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Company Response

Hi Annie thank you very much for your amazing words. Major decisions like purchase of the house is always an exciting, but also a big concern. Sometimes it is better to measure twice and cut once, than you would be certain about your decision. Congratulations from all Doctor Rooter crew and we are so glad that we were able to help you and look forward to handling all your other plumbing and draining needs in the future. Warmest regards.

NATALIA from Toronto
NATALIA from Toronto
1 review Old Toronto, ON
10/10

Kitchen sink - pipe.

We are pleased to provide this letter of a reference for Doctor Rooters employee name Oleg. Though he has worked for us only for a short time, him and his representing company have impressed us with their punctuality, professionalism, and strong work ethic. Our company L&N Diamond Cleaning were having problems with our kitchen sink (pipe) and had made the right decision with hiring Doctor Rooter for this task. Thank you for making this task a simple and easy one for us and we will be happy to call again for any future issues that our company will face. We will be happy to call Doctor Rooter for their great service and price.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you Natalia for your kind review. Doctor Rooter company certainly appreciate your business and look forward to being there for you in the future.

Mirella from Old Toronto
Mirella from Old Toronto
1 review Old Toronto, ON
10/10

Waterproofing around my house

This summer we faced a new problem, in our house after a huge downfalls a first signs of destructive moisture showed up. Initially it was only a small black spots on the top of the wall in the basement, especially in the corners. The next week, it was a couple days of raining at row and over these days it grew larger. So I started search for a waterproofing company. There was a work up the street and I talked to the neighbors, they assured me that they work with the Doctor Rooter for a while and know Oleg rather well, that he is good and dependable guy. So, I asked for his contacts and set an appointment on Monday.
What I would love to notice, I was impressed by the young guy's attitude towards work, from the first 15 minutes it was obvious, I deal with a professional and my doubts disappear. Oleg cleared up all questions and what is important in easy and comprehendible way to me. He had couple of options to choose from which is perfect for me, I stuck to the most appropriate, because I wanted to get a quality and fit into the budget as well. The project began almost immediately, the next business day Doctor Rooter's group came by with all necessarily equipment and also called for gas pipe location. The work was done fast and honestly, very clean. I thank Doctor Rooter, appreciate their service, would recommend them to anyone who had a hard time to find quality and price All-in-One!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Mirella, thank you for taking time and sharing your experience with others. We appreciate that. Doctor Rooter did external waterproofing of the basement in your house, and we enjoyed dealing with you. Though it was very busy this season, but we are not afraid of hard work. It was very tight on time, but nevertheless every project have been done with the same accuracy and quality. Doctor Rooter crew have written rules and rigid standards that we always follow. Our goal is to fulfill duties entirely and we would love to know that customer appreciate that. Mirella, thank you for choosing Doctor Rooter and we always there for you! Doctor Rooter ready to be your contractor in plumbing, draining and waterproofing any time.
Dr Rooter

JP Casino from Leslieville
JP Casino from Leslieville
2 reviews Old Toronto, ON
10/10

city drain replacement

We were referred to Oleg for some backflow issues in our basement. After a quick visit, Oleg was able to assess the two contributing issues, indoor and outdoors, and provide us with his best & most cost-efficient recommendation.

The crew completely isolated the indoors area to minimize the amount of cleanup required afterwards. The outdoors area was treated similarly and the impact to our property was minimal.

These guys work HARD - managed to juggle timelines with another job to be able to get the work done as quickly as possible. They were courteous and considerate of the fact that our chile & family needed regular access to water/drainage.

Oleg manages his team very well and is excellent to work with. He provided my neighbour with a quote for additional work, and we'll be calling him back to take care of a lower priority item very soon.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Hi JP, we very glad to hear from you! Doctor Rooter strives to start every project on the right foot, and keep it same way ,we appreciate returning clients, it is very important for us. Doctor Rooter workers need to be courteous and considerate to our customers, beside being proficient in the work area. Because qualified plumbing service is far from just well done job. Thank you for sharing your experience with others and choosing Doctor Rooter! We happy to be your preferred contractor plumbing, draining and waterproofing in the future.
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

CATEGORIES
Drain Services and Waterproofing
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.