Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M6N 1L8
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (284 reviews)

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roger from Richmond Hill
roger from Richmond Hill
1 review Richmond Hill, ON
10/10

clogged kitchen sink

I called Oleg to fix clogged kitchen sink awhile ago. Before I tried to unclog it myself, but nothing helped. Than I had a plumber, it was alright for a month, but clog came back again. Though Oleg solved the problem, explained why it kept blocking up. And also gave me some useful tips for preventing future problems with it and asked if anything to call him back. Highly recommened him.

Approximate cost of services:
$169.50
0 of 1 people found this review helpful.
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Company Response

Hi Roger, nice to hear from you! We glad to know that we could be of help. Thank you for choosing Doctor Rooter.

Pam from Toronto
Pam from Toronto
1 review Toronto, ON
10/10

basement underpinning

We hired Doctor Rooter to underpin our 700sq ft basement. They lowered it on 2ft, put new drain layouts, waterproofed it and did all the rough-ins. Everything was done as promised: time, money, product. The crew is fine, well organized. Overall we are satisfied with the service and the work performed. Renewed basement looks great and we absolutely recommend them for that kind of works.

Approximate cost of services:
$48,300.00
0 of 1 people found this review helpful.
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Company Response

Hi Pam, thank you for sharing this review. Enjoy your renewed basement, now it is more than that. Thank you very much for choosing Doctor Rooter, we really appreciate your business.

C Brown
C Brown
2 reviews North York, ON
10/10

Drainage

Oleg and his crew repaired our drains quickly and efficiently in extremely cold weather. We found Oleg on HomeStars. He scoped the drain, found the problem, provided an estimate and discussed our options, got his crew to work, and followed up with us to make sure we were satisfied with the job. We'd recommend Oleg and Dr. Rooter to anyone.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Craige, thank you for taking time to leave the feedback for us. Give me a call when you get a chance and we will arrange date and time when I could snake drain line once more. Thanks Oleg.

Sarah from Richmond Hill
Sarah from Richmond Hill
1 review Richmond Hill, ON
10/10

toilet repair

The toilet on main floor had been filling with the water, constant noise and it also increased our hydro bills. My family friend referred me to Oleg. He did this small job for us, quickly and for a good price. Overall we are happy with the service, we would defenitely use him again.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

Hi Sarah, we very glad to hear from you. The cause of the leak was a mineral build up in the tank on the flapper and other inside parts, for regular maintain purpose we advice to use liquids with small amount of acid such as vinegar that would destroy mineral base. It is easy to find other cleaning alternatives in the store. Sarah,thank you very much for choosing Doctor Rooter!

THOMAS YAM in Richmond hill
THOMAS YAM in Richmond hill
3 reviews Richmond Hill, ON
10/10

Replace piping in basement

Have an unexpected leak in the basement pipeline. All plumbers in Toronto are busy working on frozen pipe after the snow storm. The owner showed up within 2 hours as promise. We polite and professional. Fixed all the problem and clean up all the spot. Job well done and I will recommend their services to anyone. I select them because they already have top rating from Homestar.

Approximate cost of services:
$250.00
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Company Response

Thomas thank you very much for your prompt review. Glad to hear that you happy with our service. Thanks for choosing Doctor Rooter and have a great day!

Edward from Etobicoke
Edward from Etobicoke
1 review Etobicoke, ON
10/10

leaky faucet

We had to shut off the water for the entire house due to a leaky faucet shutoff. Found Doctor Rooter company through homestars. Thanks Alex! He arrived promptly within an hour, and did temporary work for a couple of hours, while he would go to the store to get a new faucet to install. I am very grateful to Alex’s cooperation and professionalism; it is hard to find an expert that you could rely on.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you Edward for reviewing our service, we greatly appreciate that. For sure we would pass along your words to Alex. Our crew trained to work fast and efficient, in order to make each job completely flawless. Thank you for Choosing Doctor Rooter and best wishes for the Holiday Season!

DAVID from Toronto
DAVID from Toronto
1 review Old Toronto, ON
10/10

WATERPROOFING

Doctor Rooter did waterproofing of the basement in my house a month ago. I have to admit that, from my life experience dealing with all kinds of renovation either house improvements works, I know, that these jobs are noisy, hard and dirty; and require a lot of organization, efficiency and knowledge. And I’ve been afraid that my life would go out of regular pace within this week. But these guys have excellent workmanship; they work fast, clean and neat. It was important for me and my wife as parents to be sure, that guys would not smoke in the house, do their job as clean as possible, won’t disturb my wife a lot, and of course, finish it on time. It was pleasure to deal with them, did not have any problems at all. I would definitely recommend these guys to anyone. Thanks Doctor Rooter, especially we grateful to Oleg and his crew, for being respectful to my family and our home.

Approximate cost of services:
$11.00
1 of 2 people found this review helpful.
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Company Response

David thank you for taking time and sharing your experience with others! It is true that house improvement works a bit messy and noisy, but we try to minimize the effects, especially take into consideration your household. All projects are individual and sometimes a bit tricky to us, so our purpose to meet all customers needs. Doctor Rooter crew happy to greet you and your family, best wishes for the Holiday Season!
Dr Rooter

Nikki from York
Nikki from York
1 review York, ON
10/10

snake draining

Respectful/Knowledgeable/Fair Priced:
I've calling numerous companies who refused to give me a quote over the phone. Doctor Rooter not only gave me a quote without hesitation but offered to come over within the hour. He took great pride in his work and refused to leave until he was able to complete the job fully. The last plummer said it couldn't be fixed completely and said I would have to call him every 5 weeks. Its refreshing to know there are still companies out there who care about the customer not just the money. I would definitely recommend this company and will be calling them in the future for any work needed.

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
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Company Response

Hi Nikki, thank you for your feedback, we appreciate your time! We try to put our best efforts in every and each job, from the beginning till the end. Thanks for choosing Doctor Rooter, best wishes for the Holiday season!

Ryan from Toronto
Ryan from Toronto
1 review Old Toronto, ON
10/10

Drain Cleaning

Had a clogged drain in the shower, the water almost stayed in there. Have been trying to clean it myself but desperately. So searched for a plumbing company, spoke with three companies representatives and choose Doctor Rooter. We decided to schedule it this evening. I was happy, shower have been working same day. Alex gave me some useful advices. Moreover, he didn’t leave any mess after him, even worked in safety shoes. Very satisfied with his service.

Approximate cost of services:
$0.00
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Company Response

Thanks Ryan, we so glad to hear from you! Our team goal is to work effective and quick, as well as stay courteous and polite to you and your home. Thank you for choosing Doctor Rooter, our warmest regards!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

CATEGORIES
Drain Services and Waterproofing
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.