Doctor Rooter

I found Doctor Rooter here on Homestars, and was impressed by the 10/10 rating, and great reviews.

Water was coming in my basement at the front of the house. Oleg and Bill were very fast to respond to my call. They diagnosed the source of the water that day, put in a temporary measure to hold back the source, and then returned the next day to begin the waterproofing work. The rest of the house was done at previous time, and it seems the water was held at bay there, but found its way to the unprotected part. I was happy to see they used Delta Brand waterproof membrane, since my research showed this to be the most reliable.

The workers were polite, and clean for the most part (as far as piles of dirt can be clean)

I am happy to recommend Doctor Rooter, and will definitely call them for future plumbing and other work. (We are thinking of lowering the basement floor. Is there anything these guys don’t do?)

During the renovation works we cut and installed two additional windows in the basement but we were not aware of possible issues. After first thaws, water started entering beneath the window frame. As a result, we needed to solve it asap, otherwise it would destroy basement interior. We were upset about upcoming expenses on additional renovations. We’ve got several quotes from different companies and hired Doctor Rooter to work with. The price was not too high or too low, and the sale representative was not pushy. They installed two window wells with a proper drainage system. It took 3 days to complete as promised, plus another day they come to pick their staff. They swept the site, and clean the driveway. Great job, now our basement warm and dry.

Excellent work by Oleg. He and his partner arrived promptly and worked efficiently. They were friendly, polite, and professional. I recommend them, and I'll certainly use them again. Well done.

Oleg and his team were very professional. They came right away when we called and started work the next day. We were very happy with their work and would call upon them again in future. We have also since recommended them to friends and neighbours who have been happy with their work.

It was my second time I used Doctor Rooter, before they did some plumbing and now it was a frozen pipe. The plumber who fixed the pipe came in hour after my call, replaced the frozen piece and soldered a new one. It took about an hour to complete everything, so I was able to come back to my daily routine. No problems with them, I absolutely happy with the service: time, price and quality - that what makes customer loyalty.

Called Doctor Rooter for a second opinion after a first contractor said that we need to replace the faucet in order to change the cartridge in the shower. Oleg said it is not necessarily and helped me out. It was the one that hard to find through the internet or any retailer store. But he found and changed it too. Thanks Oleg, I really appreciate your help.

Drain in the shower was clogged and the water went down very slow. Finally we decided that we need a plumber to fix it. I called Doctor Rooter, for $140 plumber came and took care of the matter. He fixed it with the small drain snake in no time. It was fast, though I don’t feel overcharged at any rate, the shower draining now perfectly.

I called Doctor Rooter to fix some leaks on a holiday. They did a thorough investigation at no additional cost and discovered a whole lot of other issues with the plumbing in my new home. Before proceeding with the fixes, they showed us the damages and asked us whether we wanted to fix those additional damages. When we were okay with it, they fixed the additional issues at very nominal expense. They even replaced the entire toilets and installed new units. Overall the service was very professional, quick and courteous. I would highly recommend Dr. Rooter to any home, apartment owner.

I own an old semi-detached house in Toronto and have used different companies over the years facing all kinds of problems. Most of the plumbing companies are fine but always lacking in some way or other. I found doctor rooter almost two year ago and they are superior to every other company that I have used. I would like to thank them for the latest job they did. The tree root grew into the pipe and caused a blockage. Alex came for the set appointment and diagnosed the cause very quickly. Job was started the next day, 8am in the morning the crew of three guys was there. They have been working hard for 9 hours, with half an hour lunch break. And Alex came around couple of times to check. By the end of the day old drain was changed and main part of the job was complete. On the second day, they started at 9 am and everything was finished by the afternoon. The site was left clean and seemed untouched. I didn’t have any problem so far with them. I appreciate in these guys strive to make fair business, always pricing before starting the project and no additional charges after; pleasant workmanship and excellent quality. Strongly recommend them.

Had a leak in the basement,oleg from doctor rooter came for an estimate and got that job. He found a crack in the wall, which might get worse if won't get repaired. We decided to start asap,the work was done in 24 hours,everything seems done right,we don't have problems with the basement so far.