The job was a simple patch work but the owner couldn’t be bothered to do it so wasted 3 weeks of my times setting up and dropping appointments only to finally come out and tell me the job wasn’t worth his while

Our biggest mistake was to trust Vlad. He promised he would seal the leaking corners of our roof, and he assured us that if his first fix failed, he would come back and redo it. We paid him $300. The signed contract said the price included "Seal all corners" and "One free service to seal any corners if still leak." It seemed so above-board that we even told a relative that this might be a good company. We were wrong.
Well, the first fix failed -- in fact, Vlad made the leaking worse. We contacted him and he promised to come back, and even made specific appointments, but he never showed for any of them, never called. Whenever we were able to get hold of him, he made one excuse after another. Eventually he just stopped responding. So now we're out $300 and have a leakier roof than we had before. We certainly wouldn't recommend Vlad or "At Eaves."

This guy Vlad is special
..Makes up excuses for everything.
Never showed up on time on 3 different times. And everything is leaking. But his reaction is... nobody else has ever complained.. 3 different houses among our family and we have all had to hire someone else

I have used At Eaves for about 10 years on a different projects. The most recent was resloping my eavestroughs and installing gutter guards. Initially there was an issue with a leaky corner. It took awhile to get it replaced, but it’s finished and working properly. At Eaves is by far the best price for roofing repairs. I highly recommend this company.

Groupon had refunded our payment at the same time the service provider called to say he was coming and I had not told my husband this until he called to say Vlad was on his way. The bottom line is that we had to chase him because he was did not show up / call and was not returning our calls despite saying he would. The only thing that is unfortunate about HomeStar reviews is the nasty voice mails/phone calls from service providers who are held accountable for poor service. June 29 Update: Service provider came today and did a good job cleaning the windows and eaves (we have bay windows at the back of the house and each pane section is counted as 1 window so consider this when ordering window cleaning).
Groupon had refunded the amount paid but they price was honoured and we paid same amount. Thanks to Homestars for this service and opportunity to provide feedback.

June 24: Bought a coupon from Groupon & was able to make an appt for 3 weeks after booking. The appt. time was between 11am and 1pm. They did not show so my husband called & was advised he was running late but would be there by 3pm. At 3pm my husband called again and was told he was on his way. At 4pm my husband received a call that he had an accident on the highway & would call back that night to reschedule. We have been trying to reach him for 3 days to reschedule but no messages we have left have been returned. I assume he is okay as he called after the accident to say he would call to reschedule that evening. However we have not had the courtesy of a call to reschedule the service which has already been paid for! Just fyi, Groupon has advised they are also trying to reach him and if unable would refund us in 'Groupon Buck' -- uh, no thanks, we paid for a service in cash and expect a cash refund for services not received.

I have been using At eaves for the last two years as I found them on Groupon. I hire them to clean my moms eaves and windows. The company is A one, they are on time and do a real good job in cleaning the eaves and windows. Last fall it was to cold and At Eaves promised me that they would come in the spring, I had forgotten about it and I called last week, I was amazed that they remembered the incident and honored my coupon even though it was expired. More company's should be as honorable as At Eaves

I saw this deal on Buytopia for window and eavestrough cleaning and decided to do my due diligence before I committed. I read the reviews on Homestars and on Buytopia before and then I called and spoke to Vlad. Vlad was friendly on the phone and offered a better deal than on the coupon site. He even offered to do work on a Sunday. Too good to be true - so it seemed.

I arranged for him to come and do the work on a Sunday. He was about 30 minutes late but I didn't mind as I was working on my garden. He called to let me know there was an accident on the Gardiner.

He cleaned the windows as per the arrangement and advised that I did not need any cleaning in the eaves troughs. He did an inspection of my roof as I was concerned about critters. He provided an estimate as well as some precautionary options to prevent critters from damaging my property. I thought I was impressed - Vlad was courteous, effective and was professional. What else could I have asked for? TO DO A BETTER JOB at cleaning the windows if that's what I was paying him to do.

Only when I went back into the house to check his work did I notice that he cut the corners of most of the windows. There were streaks on some windows and corners not cleaned at all. There was one window corner he said he was not able to reach - I said it was ok to leave it, however almost all the windows had grime and the windows were not cleaned effectively. Essentially I paid for someone to wipe down my windows and not professionally cleaned it.

Unfortunate for me, I only did the inspection after I thanked, tipped and paid him. Expensive lesson learned.

Great service.
On time, great clean up of the eaves and got rid of all leaves and waste. Window cleaning was also above par. Vlad was very helpful and appreciative of business.

At Eaves Window & Gutter Cleaning was brought to my attention via Buytopia. I contacted the vendor for an appointment, as my residence had less than the maximum # of windows eligible (per the vendor's T&C) At Ease did a relatively good job, although a windex type of cleaner vs. water repellent was used, contrary to other window cleaners I used in the past, which was somewhat disappointing. The gutters were cleaned per the arrangement and a piece of loose eavestrough was tacked back on. Grateful for this service, I tipped the service rep generously. Shortly after At Ease service rep left, I noticed one window was missed (2nd floor front of house). I called At Ease, spoke with "Vlad" and politely requested the one missed window be cleaned at a future date (mutually convenient to both vendor and me). The Co. rep, Vlad raised his voice, became very hostile and defensive and rejected my request, insisting a return visit was not possible as the Company would lose money to return for one window. Couldn't get a word in edge wise and I was very surprised at the ill treatment. and verbal abuse. My partner overheard this and took control of the telephone conversation. Vlad's continued his abusive rant until my partner tried to end the call advising Vlad to "forget it". Not worth the aggravation. Vlad had sudden a change of heart (after overhearing me suggest we would not provide a positive Homestars review) and booked a return visit. I re-arranged my schedule for this appointment to be available. At Ease Window and Gutter Cleaning were a no show. No courtesy call either. I would have considered providing a cautious review, had At Ease cleaned the missed window and refrained from verbal abuse. I would NOT recommend At Ease Window and Gutter Cleaning. Of note, the day after this review was posted, Vlad called me to inform At Ease will proceed with legal action if I did not remove this Homestars review.

I also purchased the online deal for window and eaves cleaning and was happy with the job done at our house. it was noted upon the roof inspection that our chimney was in need of repair, as well as animal proofing the attic window. a no pressure quote was given to me and I also received a quote from another company which was almost twice the price! we went with At Eaves for the chimney repair, which was done on time, for a reasonable price, by friendly staff.