We had Best Quality Roofing replace our large approx. 2,400 sq ft flat roof as well as install three inches of thermal insulation board on top of the substrate.
We chose BQR due to a friend's referral and BQR's quick and professional initial response. Upon my call, they had a rep come by the very next day and we had an estimate a day or two later. Other companies we got quotes from took quite a bit longer.
The quick and business-like quote along with a price in the ballpark convinced us to go with BQR because if they quoted like this, perhaps their whole operation was professional.
Which it was. The workers were skilled, courteous and they kept the worksite and house perimeter clean at the end of each day. At the end of each of the four work days the roofers made sure our roof was watertight before they wrapped up work.
During the roofing they kept me informed of any developments. Some rot in the substrate was found and BQR repaired it according to the terms for structural damage specified in the contract. The cost of the unexpected repair was reasonable and it took an extra 3 or 4 hours.
The metal flashing was installed only a couple of days after the torch-on was complete. Often I notice other homes with flat roofs taking weeks before the flashing is installed.
All in all our re-roofing project was an agreeable experience and I recommend Best Quality Roofing.
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- Company Response
Thank you for taking the time to provide us with such a great review and feedback. I will be sure to share your comments with my team. Thank you for your business, we appreciate it!