Westside Pest Control Ltd

Pest & Animal Control
1870 E. 33rd Ave Vancouver BC V5Y
Write a Review
Write a Review
Website
HomeStars
Pest & Animal Control
Westside Pest Control Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for Westside Pest Control Ltd

Average customer rating:
9.9 10 (110 reviews)

Sort by

CM in Burnaby
CM in Burnaby
1 review Burnaby, BC
10/10

Have used them twice...wonderful people

We have a yearly influx of little black ants. I asked the technician to use non-toxic methods to get rid of them and he did. It has worked wonderfully. I found this company to be ethical and professional. I do reviews for Yelp so I am pretty careful not to rate a company so high unless I truly believe they are good. These folks are excellent.

Was this review helpful?
Company Response

Thank you so much for your wonderful review! We are very happy to hear that you have been satisfied with our treatment, as well as our customer service!

KM in Vancouver
KM in Vancouver
1 review Vancouver, BC
10/10

Very diligent and professional

Mike's team was very persistent and professional. We had to have them return to the site for follow repairs, but the team was happy to provide us with the repairs under warranty. As we are a commercial property manager, we will continue to rely on their service for other properties.

Was this review helpful?
Company Response

Thank you so much for your kind words - we really appreciate you taking the time to write us a review, and we're very glad to hear you've been happy with our services!

Moira Haagen from Coquitlam
Moira Haagen from Coquitlam
5 reviews Coquitlam, BC
10/10

Little black ants

We've hired Westside Pest Control for the last two years to help us get rid of those little black ants that find their way into the kitchen about this time every year. Again, this year, we called and Jim came out today. Just like last year, Jim was professional, calm, respectful, knowledgeable and he did excellent work for us. I would recommend this company to stop the ants from coming in your house, and definitely ask for Jim when you call.

Was this review helpful?
Company Response

We are so happy to hear that you've had such a wonderful experience with Westside Pest Control! Thank you for taking the time to share your thoughts with us - here's hoping those ants find a new home, next year! :)

Meelie Dong from Vancouver
Meelie Dong from Vancouver
1 review Vancouver, BC
10/10

Rats take up residence in your house - who ya gonna call? Westside Pest Control!

Two other pest control companies in the past decade have tried unsuccessfully to get rid of rodent infestations into our 1910 house, with very unsatisfactory results using primarily poison. The first company advised to use steel wool and plastic spray compound to close crevices indoors, and put out closed trays of poison. A couple of years later, a second company gave similar advice and used another poison. Both reassured us that the warfarin would cause the rodent bodies to dry up without any malordorous smell. The smell, which the first time led my husband to take apart an entire wall in our basement to the lathe strips without finding the rotting caracass, nearly drove us out of the house for the 4 or 5 weeks it took for the body to dessicate. We never did find the body, only flies. After that, we only used traps. During this unusually cold winter, we heard audible evidence of a nest in the wall and ceiling of our dining room. We were desperate to get rid of them, and called Westside on the strength of excellent reviews on Homestars and on Yelp, and the personal recommendation of a friend and neighbour who also lived in a 100 year old house.

I give kudos to Jeremy and especially to Brennan, who provided a service above and beyond the pale. The first visit was January 27, 2017. Jeremy identified several places of ingress in the foundation, closed them, installed a oneway exit door for the rodents living in the wall to escape and be caught in one of the three closed traps outside, and made a follow up visit in one week. The second visit occurred during the heavy snow fall, such that Westside could not go up a ladder and check the gutters and roof, but a rat was trapped, and two new holes were discovered at ground level. The third visit was delayed by snow, but a couple more holes were discovered. I kept on hearing activity in the wall and the ceiling, always in the same place. On the fourth visit, Brennan thought he had found the culprit - a hole in the corner of the aluminum fascia of the roof (which was installed 5 years ago). Sadly I continued to hear the scratching of a happy rodent family in the walls, and today Brennan said he might have to cut a hole in our ceiling to place a trap up there as a last resort. I was all in favour, but welcomed the sound of a drill outside where Brennan checked the roof perimeter on his ladder and found TWO little spaces in the fascia on either side of a bump out bedroom wall where the rodents were getting in. He installed another oneway door and closed up the holes with wire mesh. Thereafter I heard frenzied scratching and activity for an hour or so, but I am encouraged and hopeful that the next visit may actually be the LAST! These guys really stand by their guarantee that they will return until I am satisfied that they have rat-proofed my home and all activity has ceased, with no (decaying) body left behind. They are RAT BUSTERS. I am totally impressed and satisfied with their persistence, customer service, punctuality, and guarantee that they will keep coming back until the house is rat-proof. Brennan is the BEST - he never gave up. From the first telephone call to the followup emails and phone calls and prompt service, everyone was courteous, punctual, respectful and they really know their stuff. I endorse Westside Pest Control wholeheartedly. They are solid, dependable and trustworthy.

Was this review helpful?
Company Response

Wow, what a wonderful story! Thank you kindly for your positive words - we really appreciate you taking the time to write this review! We are so glad to hear you've been happy with our services, and we hope to be your "go to" for any of your future pest control needs! :)

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Crawl space cleanup and rat service

Adam did a wonderful job of cleaning out our crawl space, and getting rid of rats on our property. He sealed up entry points very effectively without detracting from the look of the house. We would highly recommend this company for similar work. Job extremely well done!

Was this review helpful?
Company Response

Wow, thank you for your kind words! We are glad to hear Adam was able to help you rid your property of those pesky pests!

Private User
Private User
Private User reviews Vancouver, BC
10/10

Rat control

Our neighbourhood is full of rats, who had taken over our old garage in Vancouver. We will never get rid of rats in the city, but I don't want to let them live in my garage. In very tight areas the Westside team put in a defence of wire mesh underground where the rats had built a network of trails and nests. They also blocked off entry points in the building itself. They routinely check the bait boxes and report results to me. Each technician has been personable, and helpful. The staff in the office keep communications running smoothly. Mike, the owner, was highly recommended to me by Sunshine Coast Pest Control, and I have heard him on CBC…very knowledgeable. I am happy to recommend Westside Pest Control…they get the job done.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words, and positive feedback! We really appreciate it, and enjoy helping you rid your garage of rats, one at a time :)

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Terrific, Helpful Service

I hired Westside Pest Control to take care of a rat problem. They have been terrific. Adam was on time, helpful, knowledgeable and diligent. The office staff are efficient and pleasant. I would definitely recommend them.

Was this review helpful?
Company Response

Thank you for sharing the positive feedback, it means a lot to us. I'm happy to hear we've been able to take care of your pest control concerns. We certainly appreciate Adam's expertise on evicting those tricky rats as well!

Lillian Noble in Vancouver
Lillian Noble in Vancouver
1 review Vancouver, BC
10/10

westside pest control ltd

After work had been done on our pipes throughout our building we encountered little visitors(mice) creeping into our townhouse. Late at night one would sneek out from under our fridge, then another, all very quick to disappear. I stuffed alll kinds of material around the fridge and then saw one sneak out from under the dishwasher.
Where did they come from, where did they go, could they climb stairs from our garage??? I called Westside Pest Control and found the lady on the phone to be so kind and helpful with knowledge about mice. We signed up for the routine 4 appointments. Justin arrived and very quickly zeroed in on the areas of entry. He was so professional and efficient. He covered up the openings with mesh, set down many traps throughout the house and garage. Justin was so pleasant and terrific and the mice have not returned. Thank you

Was this review helpful?
Company Response

Thank you for the great feedback. We really appreciate Justin's ability to outsmart those sneaky mice; I'm glad you found him friendly and professional as well.

Best regards,
The Pest Desk

Soup in Vancouver
Soup in Vancouver
1 review Vancouver, BC
10/10

Squirrel Elimination

Justin and Egor were prompt, professional and very efficient. They worked on a duplex to get rid of squirrels and were looking for the entry point, when they found it they worked very fast to get it sealed. Also while they were on the roof they cleared out the gutters! Can't recommend these enough. Hopefully none of my friends get pests, but if they do Westside will be the first call! Thank you.

Was this review helpful?
Company Response

Thank you for taking the time to share your experience. Justin and Egor are a great team. We really appreciate the recommendation!

Best regards,
The Pest Desk

Private User
Private User
Private User reviews Vancouver, BC
10/10

Far better pest control!

I used another company previously. Their tech was very casual (forgot to close a bait box - we have a dog), and I didn't get the sense that he was really interested in solving the problem. And his manner was borderline rude - I dreaded the pest control appointments as much as having the pest! Egor and Jeremy are helping to make this whole experience better. They both seemed much more thorough in determining the problem and points of access, and infinitely more courteous and professional. They were both pleasant to have in the home, and I feel more assured that the problem will be dealt with. I can see why Westside has such high ratings.

Was this review helpful?
Company Response

Thank you for taking the time to share your experience. Egor and Jeremy are a great team, I'm glad you found them helpful and friendly as well. It sounds like your service is still ongoing, so please do let us know if those critters continue to cause trouble by calling our office at (604) 559-9060.

Best regards,
The Pest Desk

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westside Pest Control Ltd

Westside Pest Control takes genuine pride in providing effective solutions for all your commercial and residential pest problems including wasps, ants, rodents, birds, wildlife and a variety of other pests.

All of our technicians are certified, thoroughly trained and extremely professional. Westside Pest Control Ltd guarantees to get rid of your pest problem and put your mind at ease as quickly as possible. We specialize in Bird Control, Carpenter Ant Control and Rodent Removal.

Westside Pest Control's service areas include Surrey, White Rock, Richmond, Coquitlam, Port Coquitlam, Port Moody, Burnaby, North Vancouver, West Vancouver, UBC and Vancouver. Call us today!

Services: ***Insects: Wasp control, hornet control, carpenter ant control, pavement ant control, moisture ant control, termite control, spider control, silverfish control, cockroach control

***Rodents: Rat control, mouse control, squirrel control

***Birds: pigeon control, sparrow control, seagull control, other bird control

***Wildlife: Raccoon control, skunk control, squirrel control

***Clean-ups: Attic clean-up, crawlspace clean-up, garage clean-up

CATEGORIES
Pest & Animal Control
PRODUCTS
Wasp pheromone traps, fruit fly pheromone traps, house fly pheromone traps.
SERVICES
***Insects: Wasp control, hornet control, carpenter ant control, pavement ant control, moisture ant control, termite control, spider control, silverfish control, cockroach control ***Rodents: Rat control, mouse control, squirrel control ***Birds: pigeon control, sparrow control, seagull control, other bird control ***Wildlife: Raccoon control, skunk control, squirrel control ***Clean-ups: Attic clean-up, crawlspace clean-up, garage clean-up
BRANDS
Westside Pest Control LTD.
STYLES
Eco-friendly
SPECIALITIES
Carpenter Ants, Rodents, Birds
WEBSITE
http://www.westsidepest.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
VISA/MC or cheque
LICENSES
B.C. Ministry of Environment Use License, BC Ministry of Environment Pesticide Applicators License
MEMBERSHIPS
Better Business Bureau, Structural Pest Management Association of BC, National Pest Management Assoc
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.