Consumers Choice Home Improvements

I had all the windows in my house replaced. Luca, the installer, was courteous, clean, and fast-working and he did a great job. We are very happy with the product. However, the next day I noticed that Luca forgot one line of caulking on one of the windows. I called Consumers Choice to ask them to have him come back. They said they would, but he never came. I have called a total of 4 times, and emailed once, and I have never received a return phone call. Since then, one of the screens on a second floor slider window fell out (on a day when nobody was in the house) and I need that put back up as well. The product may be good, but the service is extremely lacking and I would be very hesitant to recommend this company as a result.