I did furnace cleaning from fresh air . Customer service not good . I booked an apportionment but nobody called or showed for that apportionment. Finally I did furnace cleaning after 3rd time apportionment . Service was okay but not good.
- Approximate cost of services:
- $135.00
- Company Response
Hello Sandy. Thanks for your feedback. I am not aware of this situation as we do not generally cancel appointments unless it's by the customer's request. We have had some cancellations in the past due to equipment malfunctions and employee emergencies but this hasn't really happened for a bit and definitely not frequently enough for three instances. I also tried looking for Sandy in our system and the only person that comes up is from a couple years ago (I assume this may be a shortened name or the appointment may be under someone else) so please give us a call and we can discuss this further with you once I'm aware of the entire situation. Thanks.