Talked to a gentleman over to the phone to give all my requirements. They did not require an onsite visit.
He went through their daily calendar availability which is posted on the web life. I love this feature which allows you to know the perfect timing which will be able to suit my work calendar, nanny, pick up and etc.
Most of the prices of services were published online, this made me aware of all potential cost involved. Booking process was smooth.
Technician who arrived was very professional, he brought the Sonos playbar which I ordered through them. He then moved on to check the wall, positioning of the power and cable outlets, took all my requirements, took the time to explain to me the best position for my TV and proceeded with the install. Cleaned up and gave me a tutorial on how to work the TV, soundbar and cable box.
Very happy with the outcome. Very reliable and honest people.
Have received compliments from a few people of the outcome.