Hello Victor and Janet, thank you for your review. We take great pride in our products and workmanship! Fortress Windows and Doors will source products that we believe are going to give our clients the best value for their money. We have many years out in the marketplace and have seen the lower quality, cheaper priced products fail miserably... we never use those products! Quality, Integrity and Value will always take precedence in our business dealings so that YOU, our client, will have a seamless trouble free experience! Thanks again for your business, Steve and the Fortress Team!
Hello and thank you so much for your remarks. Business partnerships can be tricky but when both owners are named Steve it can get comical at times... ie Steve 1 and Steve 2..lol. The really great thing is that we both bring a tremendous amount of wisdom and experience to the clients we serve. Throughout the "covid experience" we all endured, supplies and materials were not as readily available so time lines were extended on job completions. Thankfully, we appear to be beyond that now. It was a pleasure to work with you and your home has taken on such a great fresh and updated appearance as well. Enjoy your new windows and doors! All the best, Steve (1) and the Fortress Team!
Hi Peter and thank you for your review. We supplied you with a custom sized patio door and it fit perfectly!! Everything we do at Fortress Windows and Doors is done with Quality, Integrity and Value, in mind. Thank you for your business once again. All the best, Steve and the Fortress Team!
Hello and thank you so much for your review. You brought up something in your review that is a huge thing in business and that is HONESTY. Our motto is Quality, Integrity and Value and it is how we operate our business. We want every customer to feel satisfied that they made the best choice when they decided to award their project to Fortress Windows and Doors. We do have a great team of professionals and thank you for also acknowledging that. All the best, Steve and the Fortress Team!
Hello Adrian, thank you for your review! Water leaks can be quite tricky because many times the leak starts in one location and "shows up" in a different location! Our team of experts have many years of experience with troubleshooting these types of issues. The beautiful thing about doing business with Fortress Windows and Doors is that we are always here for you if any issues present themselves in the future... we have your back and prompt, professional service is what separates the great businesses from the rest! Steve and the Fortress Team
Hello John, I really appreciate your heartfelt review. Nothing makes us happier than a customer who is thrilled that they chose Fortress Windows and Doors. Quality, Integrity and Value are the three business principals that guide our business in every area. We have a great team and it shows on every project we do. Thank you for your business, we are grateful! All the Best, Steve and the Fortress Team!
Hello and thank you for your review! Whenever someone decides to do a renovation of any kind, they're hoping to find a trustworthy contractor who will bring quality, Integrity and Value to their experience as well as a seamless trouble free process. We, at Fortress Windows and Doors strive to do all of this, every time! We are so pleased to hear that you had such an experience with your project. All the Best, Steve and the Fortress Team
Thank you so much for your review. Every job, b8g or small, is important to us because it's important to you, the customer. Running a business is simple but not easy.. what does that mean? Treating others the way you would like to be treated.. that's the simple and vitally important part; looking after all the logistics and processes of the business, we'll that's the difficult part. Our goal is to give our customers a trouble free, seamless experience that will leave them smiling at the end of the project and be glad that they chose Fortress Windows and Doors. All the best, Steve and the Fortress Team
Hello and thank you for your review. Richard is an integral part of our organization because of the very attributes you have mentioned! A team is only as strong as its weakest link which is why we are so proud of our team. Each one brings tremendous value and strength to our organization and to our clients. Thank you for your business. All the best, Steve and the Fortress Team
Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.
We run TO the problem, not away FROM the problem! (if there is one)
We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.
Our Warranty is the absolute BEST in the industry!