Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (350 reviews)

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Jordan
Jordan
1 review Barrie, ON
10/10

New windows and doors

We replaced all of the windows and doors in our house. Fortress was great about the whole process. They worked so hard and got the installation done in great time. We couldn't be happier with how they look and the professionalism of the whole team! Thank you!

Approximate cost of services:
$200,000.00
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Bryan
Bryan
1 review Scarborough, ON
10/10

New windows - Professional Quality Work!

Fortress windows and door changed windows in our home and we could not be happier with the professional and quality work they did for us. The entire process was seamless. These days it is difficult to find contractors you can trust! They were on time, courteous, and provide excellent value. Thank you again Fortress Windows and Doors! See the picture below of one of the windows as an example of the great work they do!

Approximate cost of services:
$10,000.00
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Company Response

Hello Bryan and thank you for your review. It was our pleasure to help make your home more beautiful, energy efficient and comfortable. Working with a company that gives a seamless, trouble free experience can be difficult to find but our goal is excellence on every job and a happy, excited customer when we're finished. We appreciate your business, Steve and the Fortress Team!

Ken
Ken
1 review Markham, ON
10/10

Window and patio door installation

Steven and his team did a great job installing our new windows and the backyard patio doors. They were efficient and courteous, very knowledgeable in answering questions.

Approximate cost of services:
$40,000.00
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Company Response

Hello Ken and thank you for your review. We appreciate your business and we always give our clients great value for their money. It was our pleasure to do your windows and patio doors and look forward to working with you again in the future! All the best, Steve and the Fortress Team

Rupi
Rupi
1 review Markham, ON
10/10

Window Replacement

Our experience with Fortress Windows was nothing short of EXCELLENT! From the initial visit, preparing the quote, discussing the whole process was seamless. Their pricing is amazing and their services are the best. We met Steve at first and then we met Steve and Steve to finalize the installation. We have an older house with many windows and all the work performed was immaculate. We have already recommended their services to our friends and family. One of the most important aspect is that they are a family owned local business, fully Canadian. Their product is superior to the others and their service unparalleled. If we ever need these type of services again we will only contact Fortress. They were very accommodating, professional and delivered on their promises. Their installers were also very hard working and took great pride in ensuring the work performed not only met but exceeded our expectations. They are the BEST.

Approximate cost of services:
$18,000.00
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Company Response

Hello Rupi and thank you for your review. It was a pleasure working with yourself and Vinti, you have a way of making everyone "feel at home"! The new windows look amazing and have transformed the appearance of your home... you'll also enjoy a much more comfortable and energy efficient living space! We, at Fortress Windows & Doors Inc, are committed to excellence in every aspect of our business which ultimately translates into great value for you and all of our customers! Good luck with the rest of your renovations! All the best, Steve and the Fortress Team!

triciastp in Toronto, Ontario
triciastp in Toronto, Ontario
1 review Scarborough, ON
10/10

Outstanding quality work

Steve is 100% hard working, provides quality workmanship and ensures he is getting to the root of the problem. I would not hesitate to recommend him to others.

Approximate cost of services:
$450.00
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Company Response

Hello and thank you for your review. Your job required some unforseen repair because of wood rot around the door but at Fortress Windows & Doors Inc, we will always rise to the occasion and get it back into new condition for years of trouble free usage. We appreciate your business and wish you all the best. Steve and the Fortress Team!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Job well done!

Install the sliding patio door and change window glass.
Two Steves responded kindly and efficiently. Max worked hard and did beautiful jobs.

Thank you all!

Approximate cost of services:
$3,400.00
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Company Response

Hello Ping, thank you for your kind words. Your project presented some interesting issues with rotting wood but we rose to the challenge and made it good as new again. Your new sliding patio door and window look fabulous and will serve you well for another 30+ years without fail. Thank you for choosing Fortress Windows and Doors Inc, we appreciate your trust in our company! Steve and the Fortress Team!

Feliks in North york
Feliks in North york
4 reviews North York, ON
10/10

Excellent job - from the quotation to the installation

4 Windows and 2 sliding patio doors, May-2024
For the quotation - Steven has described exactly what will be done without trying to sell me anything extra, which does not really have to be done (like most of other quotes I received). Steven provided quotation with all the details, as I requested, covering everything materials, labour and any potential damages that they would fix at no additional cost.
Max, the installer, was just amazing - very meticulous in taking measurements to having the installation done. Max pays attention to every detail and the job that he had done, including aluminum capping, was the best I have ever seen over many years in having house maintenance. There was a little defect (pinch in the patio door sealant, inside) that I noticed after the installation - Steven had attended to it right after I told him and arranged for service within days (which has already been completed)

Approximate cost of services:
$10.00
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Company Response

Hi Feliks, thank you for your review. One of the many things that separates Fortress Windows and Doors Inc from our competition is our attention to detail. We've all heard the saying that "talk is cheap", and it is! We continue to keep our word and look after our customers like family. Nobody is perfect, but we strive for excellence in everything we do! We have a great team and everyone who has a project done by Fortress is always asking for business cards to give to family and friends. We get great satisfaction in doing what we do and seeing the smile of a job well done on our customers' faces. We appreciate your business Felix's, all the best, Steve and the Fortress Team!

Gordon Halfin from Thornhill
Gordon Halfin from Thornhill
8 reviews Markham, ON
10/10

Flashing and Leaking Window Repair and Deck Caulking

This is the third time that we have used Fortress Doors and Windows and the third time that we have been completely satisfied with the service. Steve and Richard did a wonderful job. Richard fixed our upstairs bathroom window that was not draining properly that had become a problem during the heavy rainstorms we have had over the past couple of weeks. Steve replaced some flashing on our house gable that had been ripped off during a severe windstorm and he sealed off the underneath of our deck between the wall and the wood joists to prevent bees from returning and nesting in our basement wall. Both Stephen and Steve are very friendly and easy to deal with and the workmanship is excellent. I strongly recommend them to anyone looking for windows or window related or siding related repairs.

Approximate cost of services:
$820.00
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Company Response

Hello Gord, thank you for your review. I'm thrilled that we were able to help you out again with some issues that needed attention. We at Fortress Windows and Doors have three words that guide all of our interactions with our customers, and they are Quality Integrity and Value... with these three principles braided together our customers will always be glad that they invited our company to do their project, big or small. We appreciate your continued confidence and business and we are always here for you if something else comes up! All the Best, Steve and the Fortress Team

S.SK
S.SK
1 review Richmond Hill, ON
10/10

All windows on top floor were done

All our windows were done by Steven and his team and we could not be happier!! As many know it can be hard to find people you trust to do work on your home so we have asked around for 2 years now. When we met with Steven we had a feeling that we would not only be taken care of with the quality of the product but also by a good human being and we were relieved to see that this was true throughout the whole process. We are so grateful that he has restored our faith in the industry. If you talk with him you will know what we are talking about. A great person with great values and great products. I hope this review helps someone who has gone thru the same.

Approximate cost of services:
$0.00
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Company Response

Hello and thank you so much for your very thoughtful review. Fortress Windows and Doors has a great team of people who truly care about our customers. We do go above and beyond in our efforts to supply a friendly, trouble free, seamless experience when we get invited to do a project. Responses like yours make the process all worth while because we know we're bringing value to you and your family! It has been a pleasure to get to know you and work with you to create a more beautiful and comfortable home. All the best, Steve and the Fortress Team

Adrian
Adrian
5 reviews Bowmanville, ON
10/10

Stop leak above sliding door

Steve and Richard from Fortress are always there when you need them! Came out within 2 days to install new flashing and caulking to prevent leaking above a sliding glass door. Great workmanship and great customer service everytime!

Approximate cost of services:
$500.00
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Company Response

Hello Adrian, thank you for your review. Fortress Windows and Doors prides itself on great customer service and we appreciate you for recognizing that. The extraordinary wind and rain caused havoc for many people and we were more than happy to come to your home to remedy the leak! All the best, Steve and the Fortress Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.