Yesterday, team from Fortress Windows & Doors completed our door installation on time and the quality of workmanship was excellent. Crew did an excellent job in installing the new doors and left the area very clean. The installers were fast, friendly, and courteous. We witnessed quality, integrity and value from quotation visit day to final completion of door installation day.
Steve and his team were very professional. We are very happy with the new doors and it exceeded our expectations. I will not hesitate to call Steve again for any future window or door installations and will highly recommend to anyone without any reservations.
Thank you to all the staff of Fortress Windows & Doors for a job very well done.
- Approximate cost of services:
- Company Response
Hi Paul, thank you for your review. We are all in a very different world since the start of the pandemic. The entire renovation world, suppliers, transportation and worker availability tend to be upside down, trying to keep up with demand in the marketplace. There is a glass shortage because manufacturing capability can't keep up with the demand. Specialized glass shapes and designs are taking longer than normal because the companies that make that product are overwhelmed with orders.
Your doors took longer than "normal" because we are not living in "normal" times and I appreciate your patience.
We at Fortress Windows and Doors are just as anxious to fulfill our client's orders as they are because we love happy satisfied customers but we can't install products that haven't been produced. This response is to thank you once again for your business and your patience... and your new doors look fabulous! Steve and the Fortress Team