Egress and basement windows replaced
After having called several contractors I was lead to Steve from Fortress Windows. Right from the first phone call he was clear, kind, understood what was needed and made an appointment right away. The rest of the job was amazingly supportive compared to other companies that wouldn’t call back or follow up. Steve returned all calls in a timely fashion and clearly let me know every step of the way what was coming next.
We had old steel frame small basement windows and they did a phenomenal job replacing them. It is VERY difficult to find someone who can install an e-gress window, however, Fortress could do it all very professionally! They cut the concrete, dug the well, finished the job to absolute perfection! I highly recommend this company as they are professional, knowledgeable, caring, sincere people, NOT JUST A BUSINESS BUT REAL, HONEST, CARING owners. Steve is coming back to fix our eavestrough and I will not have to worry about anything as I know the job will be well done. They stand by their word! I HIGHLY RECOMMEND FORTRESS WINDOWS AND DOORS! THEY TRULY CARE!
- Approximate cost of services:
- $4,500.00
- Company Response
Hello Ann-Marie, thank you for your review and your kind words. I think that sometimes people find it hard to believe that we actually are a company that cares because there are so many contractors "out there" that only care about their bottom line. We treat our customers the same way we would want to be treated.. it's just that simple. I'm so pleased that your experience with Fortress Windows and Doors was respectful, pleasant and fair! All the best, Steve