DeMark Home Ontario

Formerly Direct Home Ontario
Heating & Air Conditioning
1183 Finch Ave W, Unit 610 Toronto ON M3J 2G2
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94%

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Reviews by rating (past 12 months)
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Reviews for DeMark Home Ontario

Average customer rating:
9.8 10 (57 reviews)

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Carmendowntown
Carmendowntown
3 reviews Toronto, ON
10/10

Water heater installation- exceptional customer service

I have just had my old water heater replaced with the new one and the entire experience is working with DeMark was exceptional. It’s very rare today to find a contractor that is efficient , responsive, knowledgeable , and takes responsibility for the work done. DeMark is all of these.
Right from the beginning, it took literally no more than 10 min to place the order over the phone. I sent a few pictures of the old tank gave a few details, booked the installation date. Done! No robots no picking answer options . I spoke to Victoria who was knowledge and helpful and it was the easiest thing I had to do as part of a larger renovation project.
Although the installation was difficult as my water tank is on the third floor of a townhouse, it was done quickly and professionally. Even though there were delays with the arrival time due to heavy traffic downtown Mike called me to let me know of the delays. I thought this was respectful and professional. It’s one of the few companies I dealt with lately that are highly committed to their customers and the quality of the experience they have with DrMark! Thank you for a great job! I have already recommended DrMark to two of my friends and will continue doing so. :)

2 of 2 people found this review helpful.
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Company Response

Thank you very much for such great review. We work really hard to offer the best service to our customers. It was a pleasure doing work for you.

Thank you for choosing us.

DeMark Home Ontario team.

Donkey2017 in North York
Donkey2017 in North York
1 review Toronto, ON
10/10

Great Job! - New Tankless Water Tank

Mikhail and his team are fantastic to work with. They installed my new tankless water tank quickly and professionally. They gave me a very fair deal, which was far better than what my previous tank supplier was willing to offer.

Overall this was a very positive experience and I would highly recommend working with DeMark Home Ontario.

Roy Gibbs
Brampton, Ontario
May 24, 2018

2 of 2 people found this review helpful.
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Company Response

Thank you Roy for taking the time to write such a wonderful review.
It was my pleasure helping you out, thank you.
DeMark Home team

ritsrost.mr
ritsrost.mr
1 review Richmond Hill, ON
10/10

Furnace installation

To be prepared for summer season my husband and I decided to change our old furnace for new one. We called Demark Home and asked what kind of service they provide, prices, ets. Sales person gave all the information regarding furnace and advised the best option for us (we have pretty big hous). After consultation we booked installation for the next day. Technician was extremely confident and professional! Furnace works perfectl, and we are ready for summer :) I would highly recommend this company! They do great job!!!!

3 of 3 people found this review helpful.
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Company Response

Thanks for the great review. We are very happy that your satisfied with the installation.

Otto G.
Otto G.
1 review Toronto, ON
10/10

Water Tank

Two key pints to recommend this company. First, They showed up fast and on time. Second, the cost was almost half of what Enbridge contracted quoted me for. This guys did a clean, professional, fast, and nice job.

I strongly recommend that you check them out before making any move to replace your water tank.

4 of 4 people found this review helpful.
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Company Response

Thank you for taking the time to write such a wonderful review.
It was my pleasure helping you out. Very much appreciated, thanks again, Alex M

Paul
Paul
2 reviews Vaughan, ON
10/10

Water heater

We replaced old water heater for new one . Great job. Fast service . Well done.
Thank you so much guys .

4 of 4 people found this review helpful.
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Company Response

Thanks for the great review.

Anna
Anna
1 review Vaughan, ON
10/10

High Efficiency Furnace

Very professional team. Demark home installed a new high efficiency furnace in our home last month. Tech guys were very friendly and explained everything about the new furnace, how it operates, about maintenance and everything in between. We just got our rebates check in the mail. These guys are amazing, especially for customer service.
Thank you,
Anna.

3 of 3 people found this review helpful.
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Company Response

Thank you for the great review. Hope it made your life nice and comfortable over the winter. Thank you Anna

Soho in Toronto
Soho in Toronto
2 reviews , ON
10/10

New furnace installed

Thank you Demark team for your help in choosing the right furnace for our new home.
The installers professional. Pleased with the work done. Would highly recommend this company. Thank you

5 of 5 people found this review helpful.
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Company Response

Thank you Soho for your feedback!

Anastasia in Toronto
Anastasia in Toronto
1 review Vaughan, ON
10/10

Furnace Replacement

We recently had our furnace replaced by DeMark Home Ontario. It was a great experience from the beginning, starting with excellent customer service and ending with a quick and clean installation. We called several other companies and decided to go with DeMark because of the product line and level of professionalism. Who would've thought you needed a furnace for the AC to run in the summer? Thank you DeMark team for the fast service and keeping us cool!

4 of 4 people found this review helpful.
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Company Response

You are very welcome, we are always trying to do our best!

Maggie in Toronto
Maggie in Toronto
1 review Toronto, ON
10/10

Hot water tank

Within minutes of my submitting an online request for information/quotation, I received a call from Mike. I was very impressed with his professionalism, attention to detail and efficient use of time. He asked me to send pictures of the tank that I needed to replace, so he was able to send me a quotation and we were able to complete our transaction and schedule installation for the very next day. Jason, who installed the new tank and removed the old one was also very nice and professional. Mike called that night to ask how things went. The level of professionalism was most impressive. I'd gladly recommend DeMark Home and use them again.
Maggie S.
Toronto

3 of 3 people found this review helpful.
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Company Response

Thank you Maggie for taking the time to write such a wonderful review.
It was my pleasure helping you out, thank you.
DeMark Home team

Adriana
Adriana
1 review Toronto, ON
10/10

Hot Water Heater Replacement

Hello Everyone,
With my pleasure want to say Great Thank You to DeMarkHome Ontario team for fast reaction services and professional work at the end!
As usual it happens my water hear got broken at one moment these days that caused troubles.
My friend at work advised to contact DeMarkHome and I did not regret.
They gave me the best suitable solution and rates I am comfortable with, scheduled installation quickly and in convenient time for me. Everything works well now at my home!
My recommendation to everyone who does not want to have headache, go with DeMarkHome!
Thank you for your Job.
Adriana

3 of 3 people found this review helpful.
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Company Response

Thank you Adriana for sharing your experience.
DHO team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DeMark Home Ontario

DeMark Home Ontario Inc is a supplier of Home Services to customer across Ontario.
DeMark Home Ontario Inc services include sales and installations of hot water heaters, Tankless Water Heater, Furnaces, Air Conditioners and equipment maintenance by highly experienced and licensed professionals. Through variety of our Energy Efficient products and services we strive to bring the highest value and comfort to our customers. Our team of experts carefully focuses on helping customers select the most efficient and reliable equipment and service for their home. We take an individual approach to every customer based on specific needs and desires.
Our team of professionals not only focuses on assisting customers in selecting the most efficient and reliable service for their homes but also providing customers with an educated response on Government Programs and Rebates, Energy Saving Tips and Tools.We bring environmental awareness to our socially responsible homeowners by offering Energy Efficient products, services and programs that reduce carbon footprints and offset CO2 emissions. We are here to provide homeowners across Ontario with value, efficiency, reliability and to help you save money and preserve our natural resources.
Visit Us www.dhontario.com

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners,Water Heaters,Tankless, Protection Plans,Humidifiers.Thermostats
SERVICES
DeMark Home Ontario servicing area for HVAC-furnaces, air conditioners, hot water heaters, tankless units includes: Toronto, GTA, Vaughan, Mississauga,Brampton, Markham, Scarborough, Milton, Burlington, Niagara Falls, Oshawa, Pickering, Ajax, Aurora, Newmarket, Barrie and more.
BRANDS
Goodman, Ducane, Lennox, Amana, American Standard, Rheem, Rinnai, Noritz, Navien ,White Rodgers,Honeywell,Nest,GSW,Bradford White,Whirlpool ,GeneralAire
SPECIALITIES
Sales and installations of hot water heaters, Tankless Water Heater, Furnaces, Air Conditioners. Oil or Electirc to Gas conversion, Protection Plans, Service & Repair, Indoor Air Quality Product & testing.
WEBSITE
http://www.dhontario.com
YEAR ESTABLISHED
11
PAYMENT METHOD
Cash, Cheque, Visa, Master,Financing, Rental Programs
LICENSES
TSSA , Gas Fitter, Air Conditioning and Refrigeration Mechanic 313A. ESA. OPA
MEMBERSHIPS
HRAI,TSSA, WSIB, NATE,OPA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.