I have just had my old water heater replaced with the new one and the entire experience is working with DeMark was exceptional. It’s very rare today to find a contractor that is efficient , responsive, knowledgeable , and takes responsibility for the work done. DeMark is all of these.
Right from the beginning, it took literally no more than 10 min to place the order over the phone. I sent a few pictures of the old tank gave a few details, booked the installation date. Done! No robots no picking answer options . I spoke to Victoria who was knowledge and helpful and it was the easiest thing I had to do as part of a larger renovation project.
Although the installation was difficult as my water tank is on the third floor of a townhouse, it was done quickly and professionally. Even though there were delays with the arrival time due to heavy traffic downtown Mike called me to let me know of the delays. I thought this was respectful and professional. It’s one of the few companies I dealt with lately that are highly committed to their customers and the quality of the experience they have with DrMark! Thank you for a great job! I have already recommended DrMark to two of my friends and will continue doing so. :)
- Company Response
Thank you very much for such great review. We work really hard to offer the best service to our customers. It was a pleasure doing work for you.
Thank you for choosing us.
DeMark Home Ontario team.