Every Window and door in house replaced
They replaced every window and door in my house finishing on May 3rd 2018. Their installers did an excellent job according to the now defunct Green on program for windows. There were a few minor mfg glass defects and a crack in one window frame trim. The glass defects were very minor (dust/dirt inside panes) and was resolved with a credit. The crack was repaired but repairer said he would come a second time to smooth out the filled crack. (He has not returned) The doors were installed nicely but hinge screws were of several different colors ( Gold, silver and the odd black colour installed. The sales rep "Vitali Shapiro" said the installer would come to replace the miss matched screws. The installer has not returned. I have called them several times regarding this
but have now given up on them returning to fix things up. It is Now November. This aside , the windows look very nice. They even provided me with new larger basement windows that involved cutting larger concrete holes in foundation for new windows. So far so good with this.
- Approximate cost of services:
- $16,694.00
- Company Response
Our records showed that the service was fully completed and all minor issues were resolved, we already contacted homeowner to come and complete the service. We hope to achieve 100% customer satisfaction on windows and doors replacement project in the next couple of weeks. This project was not an easy one, we enlarged basement openings and rebuild completely framing in the basement.