Energytech Appliance Service Inc

Appliance Repair
3 Massey Square, Suite # 1705 Toronto ON M4C 5L5
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Appliance Repair
Energytech Appliance Service Inc
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95%

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Best of the Best '22 
Best of Award '22 winner 6 timesBest of the Best '22 Best of Award '22winner 6 times

Reviews for Energytech Appliance Service Inc

Average customer rating:
9.6 10 (261 reviews)

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Gludwig in Toronto
Gludwig in Toronto
6 reviews Toronto, ON
0/10

Thoroughly unprofessional

(Sorry, this is a bit long) I hired EnergyTech to figure out what was wrong with my gas oven broiler, as there started to be an ongoing series of small, but disturbing, explosions of gas inside my oven when the broiler was used. EnergyTech came in, reported I needed a new igniter, and I agreed to have one installed. The new igniter did not solve the problem. They returned to look at it again but didn't stay long enough for the oven to heat up to the point where the explosions happened, so later that day I sent them a video clearly showing the explosions still happening when the broiler reached temperature. After not hearing from them for a day, EnergyTech called to say they had no idea what was wrong with my oven, they couldn't repair it, and that I should contact the manufacturer. At this point, I had paid EnergyTech just under $300 to not fix my oven. The manufacturer's service technicians determined three things: 1.) It was not the igniter, but another faulty part; 2.) The igniter that had been installed by EnergyTech was not recommended for my model of oven and should be replaced. I contacted EnergyTech who refuted that assessment but said they would buy back the igniter they had installed once it was replaced. I sent them two messages once the new igniter was installed to see about following up on their offer, but I have never heard back from them. Oh, the third thing the manufacturer's technician found? The issue was actually being caused by a corroded part letting gas escape unevenly, which would build up and explode, over and over. The corroded metal was literally RIGHT UNDER the igniter EnergyTech removed to install the new one, but they never noticed. EnergyTech did not have the knowledge to understand what was wrong with my oven when it was literally right in front of their face, charged me for a part that was not the problem, and then did not have the decency to keep their word about making good on the offer they made to me. I would never use this company again.

UPDATE: I've read the owner's response. He is ignoring key facts. The broiler never reached the proper temperature, otherwise, it would have exhibited the problem that I showed him in my video and that the manufacturer's techs saw as well. The gas explosions were NOT a different issue, they WERE the issue. My original service request stated "there is often a loud "POOF" of late-igniting gas when we are heating the broiler" but I hired EnergyTech because I'm no expert and while I said the igniter may have been an issue I can't be sure. I'm not a technician, and in their response to my service request, they stated they would send a "technician to your place and doing a diagnosis of the problem. After diagnosis, we will let you know what exactly is wrong with your machine and give you an estimate for the repair." Clearly, their diagnosis was wrong. And they have not addressed the fact that THEY told me they had no idea what was wrong or how to fix it, and that I should contact the manufacturer. After that, I didn't "wait" to replace anything. It sometimes takes time for technicians to get parts and schedule appointments. I took EnergyTech at their word this was the correct part required (how would I know differently?). The manufacturer agreed it was an OEM part, just not for my oven. Whatever parts may have been replaced in the past are irrelevant to this situation. Again, I did NOT ask EnergyTech to refund the cost of the igniter, they offered to do so. I'm sorry if they feel frustrated, but I did what they advised me to do when they had no other answers. I'm also frustrated because they caused me to pay twice for the same part and then they ignored the messages I've sent them since they made the offer to reimburse me for the part.

Approximate cost of services:
$297.00
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Company Response

I have read your review and would like to take the opportunity to describe the actual fact. Your initial service call was for broiler igniter malfunctioning and late ignition. When I came to your home to repair the stove saw that broiler takes long to ignite and for that hear small poof. After inspecting the stove found that the broiler ignitor was weak, found 2.5 amps current flow, where normal value is 3.0 – 3.8 amps. Replaced the ignitor and tested. Waited until the broil reached the temperature. Then you again run the broiler with setting 450 degrees and watched whole time until it reached that temperature. Broil was working well, didn’t hear any poof noise. After that you paid me. Next day you called me that you hear poof noise and accordingly I came to your place to honor our warranty service. You ran the machine with setting 450 degrees. Both of us watched the whole operation until it reached the set temperature. Found the broil function working fine, no poof noise heard. Then you said that you are embarrassed because the stove working well and I had to come for no reason. Later you sent a video link, which is different issue than your initial description and both days we didn’t see it while we are watching. Then I asked you to call manufacturer. I supposed to provide warranty for the job I did. 2 weeks later you texted me and mentioned that Manufacturer’s technician identified problem with gas regulator and wanted to replace the ignitor. You waited couple weeks to replace that regulator. I installed OEM (original equipment manufacturer) part and you also replaced the bake ignitor with same part couple years back and it is still working well. I showed you the part price from the manufacture’s website and charged that price. Later you asked me to return the ignitor cost, which is really frustrating for us.

Harry from Work
Harry from Work
0 reviews Toronto, ON
10/10

Great work!

When a major retailer's subcontractor let me down, Energytech came to the rescue and installed my gas dryer very professionally.
Clean, quick work, all connections tested for leaks. Super easy and I'm super happy!

Approximate cost of services:
$235.00
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Michael & Olga in Toronto
Michael & Olga in Toronto
2 reviews Toronto, ON
10/10

Dishwasher Repair

Arrived within the service window and repaired the issue at a reasonable cost. Happy with the service. Happy to recommend to others!

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

gas oven repair

I was very happy with the service from this company and the technician who came to my home. Sam was friendly, on time and knew what he was doing. He looked at the oven and explained how it could be repaired and how much it would cost. He told me that even though the range was old (28 years) it was in good condition and worth repairing. I will certainly call this company again if my other older appliances start to break down.
Thank you.

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Gas stove installation

Excellent service. Very thorough and professional. Quick to respond and next day service. On time and great service.

Approximate cost of services:
$230.00
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Daniel in Maple
Daniel in Maple
2 reviews Newmarket, ON
10/10

Gas CookTop Repair

My gas cooktop had a problem in which the ignitor kept clicking. I found a different technician earlier. He replaced the switch and then it worked for a couple hours. After that, the same problem happened and he refused to come back to fix it.
Then I found Sami from EnergyTech. He was very good and responsive. He explained to me what the problem could be and how he would fix them. After the parts arrived, he came in the next day. The problem was not only on the switch, it was also on the spark module. After he replaced both parts, my cooktop worked again.
When I raised the concern that what if the clicking problem happen again within a couple of days, he assured me that he would take care of it.
He is very professional and kind. You won't be regret to use his service.

Approximate cost of services:
$500.00
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Company Response

Thank you very much for the review. We appreciate your sincere comments. We are glad to hear that you are happy with our service. Thanks again for taking the time to write this review. We always care about our clients satisfactions. We have never been known to compromise on the quality of our service. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Looking forward to serve you again in the future.

Private User
Private User
0 reviews Toronto, ON
10/10

Oven igniter replacement

The igniter on my gas range stopped working this morning and within a few hours I’ve had it replaced at a very reasonable price (I called around). The technician, Sammy was very tidy, efficient, and personable. No upsale!

Approximate cost of services:
$250.00
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Company Response

Thank you very much for the review. We appreciate your sincere comments. We are glad to hear that you are happy with our service. Thanks again for taking the time to write this review. We always care about our clients satisfactions. We have never been known to compromise on the quality of our service. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Looking forward to serve you again in the future.

Private User
Private User
Private User reviews Whitby, ON
10/10

Gas stove appliance repair

The technician arrived promptly and explained the issue. Was able to repair my gas oven right away. He was tidy and cleaned up any mess made. Very pleased with the service.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for taking the time to leave us this amazing review. We appreciate your sincere comments and it's always been a pleasure working for you. We are glad to hear that you are happy with our service. We always care about our client's satisfaction. Our goal and vision is exceeding expectation to every single customer! Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you.

fjtebbutt in Toronto
fjtebbutt in Toronto
1 review Toronto, ON
10/10

Gas range hook up

Energy tech appliance was great. I called and within 3 hours he came by and hooked up our new stove. He was careful and took the time to explain everything to us from how the oven works to the dangers of Caron monoxide. Very professional kind and through.

Approximate cost of services:
$230.00
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Company Response

Thank you very much for the review. We appreciate your sincere comments. We are glad to hear that you are happy with our service. Thanks again for taking the time to write this review. We always care about our clients satisfactions. We have never been known to compromise on the quality of our service. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Looking forward to serve you again in the future

Ivan in Oshawa
Ivan in Oshawa
1 review Oshawa, ON
10/10

Gas dryer repair

This is my second time using this company. I really like dealing with this company because they provide same day service, affordable prices, honesty and efficient quality repair. I highly recommend them.

Approximate cost of services:
$80.00
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Company Response

Thank you so much for taking the time to leave us this amazing review. We appreciate your sincere comments and it's always been a pleasure working for you. We are glad to hear that you are happy with our service. We always care about our client's satisfaction. Our goal and vision is exceeding expectation to every single customer! Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Energytech Appliance Service Inc

Repair & installation expert for Gas & Electric Stove, Oven, Range, Dryer, Washing Machine, Refrigerator, Dishwasher & Microwave. All jobs are done by licensed & professional technician at reasonable price. Our certified and professionally trained technicians always ensure great customer satisfaction. We offer same day repair service.

COVID-19 health and safety Protocols: We maintain COVID-19 Protocols strictly and customer's safety is our top priority. Our technicians wearing masks and gloves and always maintain physical distance.

We are fully insured & TSSA Registered Gas Contractor.

Our technicians are highly experienced & TSSA licensed to work on gas appliances LEGALLY.

We provide up-front and affordable pricing to let you know the costs associated. You will always know how much the labour fee will be, before the job is done, no matter how long it takes.

No hidden costs or added expenses. We won't charge a penny more! We are clear and transparent in pricing. Being fair and clear are some of our core values.

Our expert Installation Service team ensure your complete satisfaction for installation of Gas Stove/Oven and Gas Dryer, Dishwasher, , Water Line for Refrigerator, Washer - Dryer, Microwave. Our licensed technicians can install new gas line, relocate/reinstall gas lines and install gas stove, gas dryer and other gas appliances as needed.

Refrigerator Repair

Washer Repair

Dishwasher Repair

Dryer Repair

Stove/Oven Repair

Microwave Repair

Gas Stove/Oven Repair

Gas Dryer Repair

Dishwasher Installation

Microwave Installation

Gas Stove Installation

Gas Dryer Installation

Gas Line Installation

CATEGORIES
Appliance Repair
PRODUCTS
Gas & Electric Stove/oven, washer, Gas & Electric dryer, dishwasher, refrigerator, microwave etc
SERVICES
We repair gas and electric stove/oven, washer, gas and electric dryer, dishwasher, refrigerator, microwave etc. We install dishwasher, Gas Line, Gas Stove/Oven, Gas Dryer, Gas Line Relocation, Gas line Extension, microwave.
BRANDS
Whirlpool, Frigidaire, GE, Maytag, KitchenAid, Inglis, Samsung, Electrolux, Bosch, Sub-Zero, Kenmore, LG, Kelvinator, Jenn-Air, Admiral, Westing House, Amana, Danby, Moffat and many more.
SPECIALITIES
Certified, insured, professionally trained technicians. TSSA licensed technician & contractor, Same day service - Convenient booking times (2 hours window). We offer our service 7 days a week. Warranty on all Parts and Labour. Fair Pricing - No hidden cost.
WEBSITE
http://www.energytechappliance.com/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque, E-mail Trnsfer
LICENSES
Appliance Repair, TSSA Licensed Gas technician, ODP, TSSA Licensed Gas Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
APPLIANCE REPAIR & SERVICING, Gas License
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.