He essentially rebooted the system, but checked the amp output, vents etc while he was at it. All fine.
While I was very happy with the service and the rep, I would have appreciated the advice on the phone first to try turning off the switch and then turning it back on (rebooting the computer) which would have saved us doing without hot water for a day and having someone come out when, given the weather, you probably had far more important calls. Not to mention the $ it would have saved.
Our old tank was removed and replaced with a couple hours worth of work. We were very happy with the fast and quality service provided and would definitely recommend Bekmar Mechanical to others.
Professional, conscientious & personable & willing to provide explanations as requested. Noise problem resolved - but as warm weather came immediately after work completed, resolution of adequate heating on both floors has yet to be tested.
Everyone at Bekmar has been fantastic to deal with. From Jesse coming out to go over the requirements to Katelyn in the office always so friendly and helpful to Ray who went the extra mile to do the work and with such detail and excellence. I would highly recommend Bekmar for your plumbing requirements. Great people doing great work. It has been a pleasure meeting all of you and very pleased with the outcome.
Bekmar Mechanical Ltd is a Calgary plumbing company providing residential plumbing, heating, air conditioning, gas line, drain & sewer and mechanical services. Our plumbers are fully licensed and accredited to perform all plumbing repairs, maintenance, troubleshooting, installations, licensed plumbing inspections, sewer camera inspections, plumbing code corrections. Our certified master plumber is licensed by the City of Calgary to issues plumbing permits.