Port Moody - Basement Renovation
The owner Chris is a good salesman but is terrible to deal with once you put down your deposit. He promises medium quality materials but actually delivers the cheapest of the cheap. Add to the use of cheap materials some really poor quality of installation (Lonny) and you are left with mediocre final product with plenty of defects and uncorrected mistakes. He provides zero transparency, nickel and dimes you more than you think is possible and is generally quite unpleasant to deal with.... so learn from my mistake and use someone else who openly lists the products they are going to put in and don't fall for the hype and go elsewhere. I have heard that they use a picture of my basement in their selling materials...trust me its dim lighting and make look good from a far but is far from good.
- Approximate cost of services:
- $45,000.00
- What could this company do to improve their services?
- provide transparency
- Any advice to offer fellow homeowners facing a similar project?
- use someone else who details all of the product and materials they will install.