The Mattress and Sleep Company

10340 34 Ave NW Edmonton AB T6J 7A2
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89%
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Reviews for The Mattress and Sleep Company

Average customer rating:
10 10 (8 reviews)

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Ian from Calgary
4 reviews Calgary, AB
10/10

I've been very happy with our mattress. We've had it for over a year now, and I still think it's the best mattress I've ever slept on. Expensive? Yes. Worth it? Absolutely.

Last week I went back for a pillow. Same story. The pillow is expensive, but I've very happy with it. Highly recommended.

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Company Response

Thank you very much for your comments! We're delighted that your mattress is the best you've ever slept on!

lloyd from Calgary
3 reviews Calgary, AB
10/10

highly recommend! found Dylan & his team to be very knowledgeable and a pleasure to deal with. great experience from initial store visit to set up in home. have had mattress & sheets 2+ yrs now and very happy with purchase. will be our go to store for future bedding needs.

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Company Response

Thank you for your kind words and support!

Thompson.S
1 review Calgary, AB
10/10

We ordered a TEAM 7 dining table, bench, chairs and buffet from the Calgary location in early 2016. Although its a long wait (quoted 4-5 months and it did take the full 5) for furniture from Europe I am so delighted with the outcome. TMASC kept us updated along the way so that we were aware of the progress of our order.

Upon arrival delivery was smooth and easy. Everything was fine although the table and buffet both had a few small blemishes from shipping. Christo from TMASC came out to our home that evening and showed us how to use the included care kit. Everything was 100% perfect after a quick once over.

Overall great experience. No pressure sales, honest advice and truly incredible product quality.

1 of 1 people found this review helpful.
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Company Response

We appreciate your honest review. Your dining room looks absolutely incredible!

Jackie
1 review Calgary, AB
10/10

Dylan at The Mattress and Sleep Company was instrumental in helping us pick out a new mattress. He was very knowledgeable and patient with us as we tried out various models in the store. He wanted us to make the best decision to suit our needs. I would recommend The Mattress and Sleep Company to anyone!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words!

Mark in Duncan
1 review Duncan, BC
10/10

My wife and I have purchased Abyss towels several times over the years - always from a nearby brick and mortar store. When we renovated our bathroom, though, we decided to try TMASC as they had the best prices we could find. We were a bit nervous to spend that much (>$750) at an online retailer but we gave it a shot.

We're very glad we did.

Their online site was easy to navigate and their prices were the lowest we found in Canada. Their order follow up was very professional and our order was processed straight away.

As this was a custom order we had a bit of a wait for it but when the order was ready they were shipped to our door and were perfect!

We had a small problem with some color bleeding and thought we were stuck. But when we approached their customer service department with the pictures and description they immediately contacted the manufacturer and had the problem dealt with. To be honest I doubt we'd have received such good service at our local retailer. It's not often you get treated better by an online merchant than a brick and mortar one.!

We will DEFINITELY give them our future business and recommend them highly.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words, Mark! It's never fun with a problem occurs, and we greatly appreciate your patience on the colour bleeding issue. It's not a common issue on these towels, yet we were glad to be made aware of it and to have the opportunity to help.

Joe Sun from Edmonton
2 reviews Edmonton, AB
10/10

I searched many stores for the right mattress for my child. Seeing a child spends so much time in bed sleeping this was an important purchase for me. The team at Mattress & Sleep Co were helpful and I was able to find the best bed at the best price. Would highly recommend!

1 of 1 people found this review helpful.
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Phil from Edmonton
1 review Edmonton, AB
10/10

In a word fantastic. It was a hard sell because it took some convincing to spend that much money on a mattress. I already have two $2000.00 plus mattresses in both my guest rooms that just did not offer me the relief that I needed so I was desperate. I am so glad that Ruth convinced me to try the Green Sleep Dolcezza.

Words are inadequate to convey what it means to be able to get a full nights sleep, I just wish I had done this sooner. I guess sometimes it’s true and you do get what you pay for.

I highly recommend the product but also the sales person. Ruth was informative, understanding, patient, and at no time did I feel any pressure.

Thank-you, thank-you, thank-you

1 of 1 people found this review helpful.
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Neil in Edmonton
8 reviews Edmonton, AB

First Review

10/10

Was in the market for a premium crib mattress. Stumbled upon this store after looking at almost every other mattress company. The staff is very knowledgable and has a no pressure atmosphere. They seem to only have higher quality products and don't seem to have any of the standard cheap quality beds that the others have. Within 30 minutes they showed me all products they offered and helped me choose the "perfect" mattress. II was very happy with our purchase and the service given.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mattress and Sleep Company

The Mattress & Sleep Company is a family owned and operated business based in Alberta, Canada. The business was founded by Richard Buchfink along with his sons Dylan and Daniel, his brother Rudy and their collective families. Dylan and Daniel are now the principal owners, with Dylan in Calgary and Daniel in Edmonton.

The Buchfink family have been involved in the furniture and mattress industries for decades. Experiences from past ventures allowed The Mattress & Sleep Company concept to start taking shape in 2004. Our first retail store opened in Edmonton in 2006, with Calgary opening in 2012.

Over the years, The Mattress & Sleep Company has evolved significantly. Through continual learning, customer feedback, customer demand, and industry trends, The Mattress & Sleep Company have become a leading Canadian retailer of high quality home furnishings extending beyond the bedroom.

While our focus and our passion remains on quality mattresses and bedroom goods, we're confident you will find our expertise in bespoke, made-to-order high quality dining, living, office and bath to easily match the experience we have delivered to bedroom customers for years.

We invite your family to visit our family-operated stores in Calgary and Edmonton or of course chat with us, call us or order securely online. The Mattress & Sleep Company delivers across North America every day and we're delighted to help find a quality solution to your needs.

CATEGORIES
Mattresses, Bedding & Linens, and Furniture
PRODUCTS
Adjustable Electric Beds, Baby & Juvenile, Boxsprings & Foundations, Duvets & Comforters, European Furniture & Bedding, Laundry & Textile Care, Mattresses, Mattress Pads & Protectors, Mattress Toppers, Organic Home, Pillows, Sheets & Bed Linens
SERVICES
Retail, Design, Room Planning, Installation, Ergonomics
BRANDS
Abyss & Habidecor, Austin Air, Beadoin, Berkeley Ergonomics, Brun de Vian-Tiran, Celso de Lemos, Crescent Moon, Copeland Furniture, Dormisette, Elan Designs, Ergomotion, Eucalan, Green Sheep, Le Blanc, Leggett & Platt, Luxeport, Magniflex, Natura, Portus Cale, Sleeptek, St Geneve, TEAM 7, Vispring, Wesley Allen and more.
SPECIALITIES
We're Canada's luxury bedroom and European natural wood furniture specialist. The Mattress & Sleep Company is family owned and operated, with locations in Calgary and Edmonton, Alberta. We offer complimentary in-home delivery & setup on most larger orders to the Calgary & Edmonton metro areas, including St. Albert, Sherwood Park, Leduc, Airdrie, Cochrane, Okotoks and surrounding areas. Free truck or courier shipping is also available to just about anywhere across Canada. In fact, we deliver to every Canadian province, every day.
WEBSITE
http://www.tmasc.ca/store/sfnt.html
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
http://www.tmasc.ca/store/returns.html
PAYMENT METHOD
Cash | Debit (Interac) | American Express | Diners Club | Discover | MasterCard | Visa | Visa Debit | Financing | PayPal | Wire Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies by Product
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