Aire Serv Of York

Heating & Air Conditioning
Richmond Hill ON L4E 4W3
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58%

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Reviews for Aire Serv Of York

Average customer rating:
7 10 (7 reviews)

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Amanda Y.
Amanda Y.
3 reviews Richmond Hill, ON
10/10

Furnace

Great customer service they came out Christmas Eve! Prompt and courteous. Technicians were polite, knowledgeable and clear. Got temp service with a great follow up and part installed on day I was told ! Pricing was explained and within the norm.
Phone service excellent with fast response times.

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John in Brampton
John in Brampton
3 reviews Richmond Hill, ON
0/10

No Service for months even under warranty!

The after sales service is terrible. His warranty is useless. He only shows up is he smells money. After he installed my furnace, there were problems and after taking the first call, he knew that he would not get any more money as it was still under warranty. So he doesn't answer any more of my calls. Tried reaching him from a different number and when he picked up, he said that there had been some issues and that he would show up the next day but since then I haven't heard from him for months! Pretty much given up on this! If you want good, reliable service, or expect someone to honour their service warranty, don't call Nimish.

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Private User
Private User
1 review Richmond Hill, ON
1/10

Unprofessional services

I changed my furnace and at the begging I asked if the furnace is compatible with my AC and he confirmed it and promised to come and adjust the setting. After installing furnace and paying full amount of expenses, I couldn't get hold of him to come back and adjust the furnace no matter how many times I called him and he promised to come. Completely unprofessional services.

1 of 1 people found this review helpful.
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Mary-Lou M.
Mary-Lou M.
8 reviews Richmond Hill, ON
10/10

Chimney Piping

Two weeks before we were to go on vacation in February, I called Reliance Home Comfort for an annual furnace cleaning. My furnace was 11 years old & I had purchased it on a Lease-to-Own program. When the lease was up I hired Reliance for servicing. I had never been told that the furnace was unsafe, but this time the technician red-tagged my furnace saying one of the pipes was not insulated & was too close to the wall. I called an HVac supplier but was told that only licensed HVac technicians could make purchases. Nimish happened to be in the store & took the call. He came to our house
& walked us through a inexpensive solution. We made an alcove in the wall to enlarge the distance between the pipe & the wall & the
red tag was removed in time for our vacation.

On another occasion Nimish discovered that Enbridge had shut off our gas while moving our neighbour's gas meter & had not turned it back on as promised. Nimish fixed the problem & relit the pilot light on our hot water heater. He did not charge us for either of these house calls. Next year I will need a new furnace & Nimish will certainly be my first call

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Company Response

Hi Mary. Thank you for your business. we look forward for a long term business relation. if you need our services please call us Aire Serv of York

Heather in Markham
Heather in Markham
1 review Markham, ON
10/10

Furnace repair

We have a combination hot water heater and furnace. Two furnace companies could not figure out how to fix the furnace and were suggesting very expensive possible solutions. Nimish returned our call right away and came over on a weekend to see the furnace. He was able to come up with a very affordable solution and we had heat by the end of the weekend. I would definitely recommend giving him a call.

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Company Response

Thank you Heather All credit goes to our techs in the filed who would always give the right advise and options Thank you once again. Looking forward to a long term business relationship.

Matt from Burlington
Matt from Burlington
3 reviews Burlington, ON
10/10

Furnace

Nimish totally solved my problem! My furnace stopped working and I couldn't get it to run by re-lighting the pilot light. I called Nimish and he was nice enough to help me over the phone without coming out for a service call......I texted him pics so he could review and give me instructions. After checking a few things, we concluded that it was just a matter of changing the batteries in the thermostat to get the furnace working. I will definitely use Nimish for any HVAC service in the future.

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Company Response

Thank you Matt. It was a pleasure helping you. If we can be of any help please call us. Thanks once again.

Margaret Chu from Old Toronto
Margaret Chu from Old Toronto
4 reviews Old Toronto, ON

First Review

8/10

Furnace servicing

I got a discounted rate because of a group deal and was pleasantly surprise. Nimesh was very prompt in returning my call & setting up an appt. He was very professional throughout & took his time in cleaning the furnace and making sure all issues were dealt with. He had to make a follow-up visit because of a missing part but didn't charge me until the return visit. Had some scheduling & timing problems with the appt which was the only issue, but that have been due to circumstances (also cleaned my parents furnace which went smoothly).

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