Twin peaks replaced roof shingles in August of 2016. On the day the work was to be done, Max advised the need to replace original skylight as he could not guarantee against leaks with original. We agreed and Max purchased the skylight and did the installation himself. We were generally quite satisfied with everything upon completion of the job. However, on January 8th of this year, another contractor doing work on the second floor master bath, advised us of a leak around the skylight. I called Max that afternoon and he returned my call a few hours later. I explained the issue and he said he would be by the next day to examine. He did come by the following afternoon and examined the skylight from the roof. He indicated the problem appeared to be a result of the installation whereby he had been required to do a modification due to the skylight being so close to the peak of the roof. He indicated the modification did not seem to take and that he would be back the following day to remedy. He did not show up the following day or the day after. I called and left a message and did hear back from him 24 hours later. He indicated " now that he had a chance to sleep on it", he thought the issue may be a result of condensation and that he would come out later in the day to inspect from the attic which in fact he did. He now thinks it could be condensation as existing insulation around the skylight box may not be sufficient. He indicated however, that he was not an "insulation guy" and he would consult his insulation guy and be back to me over the weekend, the next two days. Nine days past and we heard nothing from Max before we left on an extended holiday. In the interim, I asked our bathroom contractor if he could have his roofing person take a look. He emailed us a quote indicating the cost to replace the plywood, reseal the skylight and re-shingle which he believed would be the remedy. I sent an email through the Twin Peaks web site with this information requesting Max's thoughts and never did receive a response (claims he never saw it) . Following our five weeks away and no indication of any attempt by Max to contact us, I suggest to my wife that I have lost total confidence in Max and time to take other action. She wants to give him one more chance so she calls him on March 6th. He does return her call and indicates he firmly believes the problem is the insulation issue but does not use the original insulation guy he referenced earlier as he was too expensive. He was dealing with new guys and would get back to her the following afternoon. Of course 2 weeks have now passed without a word from Max. After more than 2 months of run around we are now proceeding with professional skylight installation/repair specialists. Regardless of cause it is clear that existing damage should have been easily identified at the time of installation and remedial action taken then.