Being a small business person I thought I would give a fellow small business a chance. I have come to regret this decision.
I called this company to request a quote. We schedule a time for a quote. He re-scheduled twice. It took over a week to receive the quote by email.
Once we had the funds, I call to have them come and discuss what will be done, (choosing colors, vents etc.) He didn't show the first time and re-scheduled twice and tried for a third time.
All signs that I should have walked away.
After all this I still decided to give the small business a chance. We booked the work to be done and he guaranteed me that my whole roof would be done in one day.
It took him 2 days to finish with 2 guys helping. He tried to take a third day to finish. When my wife told him she was disappointed and closed the door in his face he decided to finish it on the second day. Once it was finally complete, he said he ruined his Saturday for us, I'm sorry but his work ethic is what caused him to ruin his Saturday for himself.
When it came time to settle up, I told him I was a little unhappy with how this went (all the re-scheduling, taking longer than promised etc.) his response was "I'm sorry you feel that way, just pay me so we can never see each other again and don't bother referring me to anyone!"
He did a minor cleanup before leaving but we had to go around and clean a lot of what he missed.
The following day (the 3rd day that he was going to take to finish) it rained all day. Sure enough I could hear water dripping inside my walls. I contacted him to let him know and it took over 3 hours before he answered. He said he would come back when its dry to add more caulking. It has been dry for over a week and he hasn't contacted me to come fix it. I ended up calling a different company to come inspect my roof and fix the drip. The company that came said he never trimmed any shingles around the vents and never put any caulking around them either, hence why it was leaking. This was not worth the hassle, although I saved a few hundred dollars it was not worth the headache.