Niagara Window Washing

Incomplete work. The job was to clean the eaves troughs all around the house. They left debree in the eaves on the back of the house. They did not touch the eaves troughs at all in the front of the house. I cannot determine whether or not I would recommend this company to family and friends yet. They stated they would return when they are back in the area. They have not returned yet. Lastly, they did not leave a r receipt for the work done. I asked for a reciept via e-mail, but still have not recieved it. Please review photos attached.

Niagara Window Washing was the first company to call me back when I went online to find a window washing service. They were also the only company to have a nice website with an online quotation service. It was great to get a price estimate online within minutes. The service was friendly, fast and reliable. I will call them for window washing again.

They charged for services they did not provide, and it was a nightmare on scheduling and getting a refund by them and credit card company. They cancelled multiple times due to weather (which is understandable), once without notice, and a second the day of. In the end we were charged a cancellation fee when the company couldn't confirm services in light of above. We paid for window and gutter cleaning, but only gutters were cleaned. When this was brought to their attention, they falsely stated on completing the service, and defaulted to their streakfree policy, as long as we paid their cancellation charge. They did not offer refund and falsely stated to the credit card company that services were fully completed. I have photo evidence of untouched windows should you be interested.