Stone Selex Inc

The installer's were very professional and extremely hardworking individuals. The product was exactly as promised, the brick veneer looks absolutely amazing and exactly like any "real" brick wall. I would recommend this product and company to family/friends.

I came into the showroom today at stoneselex because a piece of our "Snow White" stone veneer had been knocked loose on our basement wall. It was misplaced over time and left a gaping hole on our feature wall. Katrina quickly got me a full piece of veneer to help us out and would not accept payment for it. She also provided great tips on installation and was all around pleasant to be around. Thanks again!

We are happy with our new stone wall, which holds our fireplace and tv. Andrea was extremely helpful from the very start. With her expertise, she guided us in choosing the stone for our project, patiently answered all our questions and concerns, and did everything to help us meet our budget. Stone selex was able to accommodate our preferred date for the installation, and Adam arrived promptly on the said date.
However, they could improve on professionalism. halfway through the project, when all the framing has been done,Adam said he had to leave and just come back the next day because according to him, he picked up the wrong stone. He said that if he drove to the warehouse for the right stone and back to our house, it would take 2 hours so it would be better to just come back the next day. But because we had to take a leave from work that day for the project, we insisted that they get the stone and come back because we wanted them to finish the job as much as possible, Although we did not believe that they got the wrong stone because we saw the stone boxes in the back of his truck. We contacted andrea about it, which forced adam to say someone wil meet him halfway to give him the stone we need. Then they left and came back after 10minutes to complete the job.
Another thing to improve on is quality control. The corners could've been trimmed better to eliminate protruding stones. When a stone panel is too bent or curved, which would allow large spaces and gaps in between, they should be able to decide not to use such stone. Adam told us to sit in front of the wall and watch for stones we do not like for him to change, which we could not do 100%of the time. When he closed the gaps between the stones with cement, a lot of excess cement got on the surface of the stone, which did not look good, that i had to get my own sponge and cloth to help him wipe off the cement before they dried up. He came back twice after the first day to replace some panels with cement, and another with a crack, both types of bad stone he hesitated to replace if not for andrea or Lucas telling him to fix them. We did not sign the completion form until he replaced all the bad stone.
thanks to andrea for being patient in helping us achieve the best look for the stone wall.

Stone Selex did an excellent job. They showed when they said they would. Finished the job on time and the work was done professionally with no deficiencies. Everyone is very happy!

I was very impressed with the sales representative Andrea. She spent a great deal of time ensuring I was very pleased with the project from step one to the end. The stone is beautiful and I am very pleased... !

We’ve been debating on stoning our fireplace however we couldn’t decide on the type of stone we truly wanted. With the help, expertise and patience of Andrea the masterpiece came together. We love our new stoned fireplace. Everyone who comes over compliments what a wonderful job the installers did. The installers were punctual and worked extremely hard until the project was completed. We will definitely be back for our next project!

The showroom service was excellent. The staff kept us focused on the options best suited for our needs and budget and directed us to only those products. The ordering process and delivery of goods was seamless. When expected installation delays were expected, Andrea worked really hard to accommodate our timelines. She always kept us up to date and followed up to ensure we were happy. This was greatly appreciated. I would highly recommend Stone Selex.

would recommend this company, excellent product and services
with knowledeable staff with accuman to thrive the excellence

will do recommend to my friends and colleagues thank you very much t

After receiving 3 quotes, I choose Stone Selex to install stone veneer on my dual sided fireplace in Nov 2014. Their pricing was very good, they were very professional & they had a a nice selection of stone veneer samples to
choose from. At their showroom, Jerry was extremely helpful, spending alot of time helping me choose my stone veneer & mantle. A big thank you Jerry! Your ourstanding customer service was truly appreciated! The 2 installation contractors (I'm sorry but I've forgotten their names) were very punctual, polite, professional & ensured minimal mess by covering up items with tarps. They were very conscienctious & I felt I could completely trust them in my home. I can't believe what a transformation this one renovation made to the look of my home! It is absolutely beautiful! Now we have a little bit of the outdoors in, with the stone & the wood "log" mantle! We feel like we have a cottage in the city! I would not hesitate to recommend Stone Selex!

Robert showed up on time and ready to work. He was professional, courteous and very meticulous. He was very patient with my requests. I dreamed up the way this fireplace wall would look and Robert made those dreams come true. It looks absolutely amazing. We will have him back to do our backyard in the spring. Stone Selex pricing is better than any of their competition for better service and materials. I wouldn't hesitate to recommend them.