Ideal Stairs

Stair Builders
4800 Sheppard Ave. E. Unit 123 Toronto ON M1S 4N5
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ideal Stairs

Average customer rating:
9.9 10 (119 reviews)

Sort by

Jessica Di Lullo in Richmond Hill
Jessica Di Lullo in Richmond Hill
1 review Richmond Hill, ON
10/10

Unbelievable Transformation!

Ideal Stairs.JPG Ideal Stairs
416 613-1919
4800 Sheppard Ave. E. Unit 123
Toronto
ON
M1S 4N5
CANADA

From start to finish, Ideal Stairs nailed it! Transformed 80s blonde wood carpeted stairs to a real showpiece. They really know their craft! White risers, stringers and spindles were colour matched to exciting trim and they provided 6 custom stain samples to match to existing hardwood flooring. It’s also worth noted they left work area spotless each night and job was fully finished 2 days ahead of schedule. Customer service as amazing as their craftsmanship! Mesh was especially helpful and truly went out of his way to make sure we were happy. Highly, highly recommend!

Was this review helpful?
Company Response

Thanks Jessica for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so excited to hear that you had a fantastic experience with our company, and we hope you continue to enjoy your lovely new stairs. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for choosing our company to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

New stairs

Thank you to the ideal stairs company for an
amazing job, you were all very friendly, clean, and professional. I would highly recomend them. Thank you once again Mesh and team.

Was this review helpful?
Company Response

Thanks for your review, and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear you had an amazing experience, and on behalf of Mesh and the Ideal Stairs team, we would like to thank you for choosing our company to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Mascarins in Georgetown
Mascarins in Georgetown
1 review Halton Hills, ON
10/10

Stair Renovation

Ideal Stairs did a fantastic job. Our Oak stairs is beautiful, strong and perfectly stained to match our soon to be new floors. The guys were professional and got the job done in perfect timing. I highly recommend using their services. Great job guys, thank you so much.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mascarins for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are super excited and happy to hear that you are enjoying your new beautiful Oak stairs. On behalf of the Ideal Stairs team, we would like to thank you for choosing our company to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Michael
Michael
3 reviews Toronto, ON
10/10

Staircase hand rail to basement

I cannot recommend this company highly enough, 6 stars at least.
From the initial contact with Mesh, the owner, through the installation which was completed in an efficient and professional manner to the follow up from Mesh personally to make sure we were happy, this company is outstanding. I will definitely recommend them to our friends and absolutely use them again as and when the opportunity arises.
Great, Great job, well done

Was this review helpful? Yes No
Company Response

Thank you Michael for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are super happy to hear that your entire experience with our company was great. On behalf of Mesh and the Ideal Stairs team, we want to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Paul McGuire from Toronto
Paul McGuire from Toronto
5 reviews Toronto, ON
10/10

Railings for Stairs

Our basement stairs were finished but there was no railing. I called Ideal Stairs and first spoke to Mesh. He was very helpful, looked at some pictures I sent him and gave us a quote. The railings look great and his team stained them to match the existing stairs. I would recommend Ideal Stairs to anyone. They did such a good job, I didn't even have to clean up after. We are very happy with the railings and would use this company again.

Was this review helpful?
Company Response

Thank you Paul for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear that you had a great experience with our company. Our team understands the importance of maintaining the cleanliness of our customer's home, and we are ecstatic to hear your appreciation. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for your business, and we hope you enjoy your new railings for many years to follow. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Amanda in Toronto
Amanda in Toronto
1 review Toronto, ON
10/10

Stair redo

Ideal Stairs turned our carpeted stairs and oak railings into beautiful, modern, dark wood and white stairs with iron spindles. They did an amazing job, and did a great job of cleaning after themselves at the end of each day, which was important to me with two little boys running around the house! They also laid hardwood flooring on our landing and did the railing for the basement stairs and did a great job with that too! We are very happy with the finished product! I would definitely recommend this company.

Was this review helpful? Yes No
Company Response

Thank you Amanda for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad to hear that you had an amazing experience, and you were satisfied with the cleanliness of your home at the end of each day. On behalf of the Ideal Stairs team, we would like to thank you for selecting our company for your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Maureen in Newmarket
Maureen in Newmarket
1 review Newmarket, ON
10/10

Wood flooring restain and finish

Words cannot express our gratitude to this great company that did a fantastic job on our floors. They also helped us out when a previous company never showed up to do the job three days before a large party we were having. They are the easiest most professional company to work with. Their staff are polite competent and hard-working. I would recommend them to anyone!

Was this review helpful?
Company Response

Thank you Maureen for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are extremely happy that you had a great experience with our company, and that we were able to assist you days before your big house party. On behalf of the Ideal Stairs team, we would like to thank you for choosing our company for your renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Before and after stairway in Pickering
Before and after stairway in Pickering
2 reviews Pickering, ON
9/10

Excellent workmanship

Remarkable detailed workmanship. Cleaned up everything each day.
Only thing that dropped their rating below a 5 is they left two holes in the wall where the old handrail mounted to the gyproc. No mention of this when giving the quote. One hole is about 1.5" in diameter. They volunteered to fix it but at an additional price. Annoyed my wife in particular and is a pain in the a** but not the end of the world.
Highly recommend these guys but be sure to ask about the fixing of any wall damage when getting your quote.

Was this review helpful?
Company Response

Thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. While we are happy to hear your appreciation for our team's workmanship, and maintaining a cleanly work area on a daily basis, we apologize for the exposure of the holes from the old handrail. On behalf of the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs. We hope you continue to enjoy your beautiful new stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Kasandra in Etobicoke
Kasandra in Etobicoke
1 review Ajax, ON
10/10

Installation of Hardwood Flooring

We've been waiting 15 years to take out the carpet from our upstairs bedrooms and staircase. Having 3 boys, the carpet had finally seen better days. Ideal Stairs was located via Homestars and after reading over the amazing reviews, we decided to make contact. Right from the start, Mesh and his team were very knowledgeable, respectful and made a way to get my new flooring installed as an early birthday present. The team arrived early every morning and explained what the day would have consisted of and went straight to work. Rajan was the lead on the project and between phone calls and daily visits to my home. He was a pleasure to work with. I absolutely love my new flooring. The boys couldn't wait to get back into their new rooms and I believe, the place feels so much lighter, with the flooring. Thank you again to Mesh, Rajan and the entire team. Job well done!

Was this review helpful? Yes No
Company Response

Thank you Kasandra for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that you found our company through HomeStars, and our great customer reviews persuaded you to choose us as your #1 renovator to replace your carpet stairs and floors with hardwood. Aside from great workmanship, we understand the importance of communication and always keeping our clients updated with the progression of their project. On behalf Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs and flooring. We hope you continue to enjoy your new stairs and flooring for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Sergio in Toronto
Sergio in Toronto
2 reviews Toronto, ON
10/10

Staircase to basement

The team at ideal stairs are great. The stairs to my basement were done beautifully. The workers were on time everyday and extremely clean. They cleaned up everyday after the job. They kept great communication even telling me everyday when they were arriving. I am so happy I picked ideal stairs. Please trust the reviews on homestars.
Ideal is the real deal.

Was this review helpful? Yes No
Company Response

Thank you Sergio for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are happy to hear that you are very satisfied with our quality of work and professionalism. On behalf of the Ideal Stairs team, we would like to thank you for choosing us. We hope you continue to enjoy your new basement stairs for many years to follow. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas.

With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods.

With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized.

Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Stair Builders, Railings, and Floor Laying & Refinishing
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.