I found Ideal Stairs on-line when searching for stair renovators. I read the reviews on HomeStars and contacted the company via email. Mesh was my contact at Ideal Stairs and from the first email photos I submitted, to the completion of my stair renovation, My experience was 100 % positive. Mesh sat down with me to find out what type of renovation I was looking for. He worked with me to plan the renovation and provide details regarding the work to be done. I was on a tight time schedule and he was able to fit my job in. from the first day of the job, the work crew came out and worked hard. They follow a tight time line. Mesh wood call to let us know what was happening each day and when the crew would arrive. The stain colour for the stairs and bannister was perfectly matched. The job was completed in four days, with the stair treads and risers built and stained in the Ideal Stairs shop on one of those days. The job was run on a schedule that was efficient and produced a handcrafted, quality product. The team works with you, listens to and incorporates your wishes, and produces a beautiful end result. I will recommend Ideal Stairs to anyone looking for stair renovators and hardwood installation.
- Company Response
Heidi, thank you for your review. Your feedback is very important to us as we strive to offer the best customer service, and workmanship to our clients.
We are very happy that you are enjoying your lovely new stairs, and had a 100% positive experience with Ideal Stairs. On behalf of Mesh and the team, we would like to Thank You for your business. It was a pleasure to have you as our client. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.