Ideal Stairs

Floor Laying & Refinishing
4800 Sheppard Ave. E. Unit 123 Toronto ON M1S 4N5
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HomeStars  >  Floor Laying & Refinishing in Markham  >  Ideal Stairs  >  Excellent workmanship
Before and after stairway in Pickering
Before and after stairway in Pickering
2 reviews Pickering, ON

Excellent workmanship

Remarkable detailed workmanship. Cleaned up everything each day.
Only thing that dropped their rating below a 5 is they left two holes in the wall where the old handrail mounted to the gyproc. No mention of this when giving the quote. One hole is about 1.5" in diameter. They volunteered to fix it but at an additional price. Annoyed my wife in particular and is a pain in the a** but not the end of the world.
Highly recommend these guys but be sure to ask about the fixing of any wall damage when getting your quote.

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Company Response

Thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. While we are happy to hear your appreciation for our team's workmanship, and maintaining a cleanly work area on a daily basis, we apologize for the exposure of the holes from the old handrail. On behalf of the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs. We hope you continue to enjoy your beautiful new stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.