We are THRILLED with our new staircase and railing from Ideal Stairs. This is BY FAR the best customer service I have ever received from a company!! Their communication was perfect, and the end result is nothing short of spectacular! Our initial quote was incredibly detailed. The finished product was even better than we had imagined! The crew called each day to let us know what time they would be arriving. They were super efficient and cleaned up everything at the end of each day. Their work ethic and craftsmanship are second to none. Thank you to Mesh and Rajan and the entire crew. Our home looks beautiful. I would ABSOLUTELY recommend this company to anyone!
- Company Response
Sherri, thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our company, from receiving a quote to the finished product. We understand that daily communication and updates are very important to our customers, which is something we also take pride in from our service. We hope you continue to enjoy your lovely new stairs and railing for many years to follow. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to renovate your staircase. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.