Hardwood Flooring/Reface of Stairs
Choosing what to upgrade in your home is always a tough decision. After 2 years and a number of competing quotes I chose Ideal Stairs and what a great decision this was!
Mesh and Rajan made some great
recommendations on the major issue such as wood stain for the reface of my old oak/carpet combination on my stairs and minor issues such as the type of metal spindle, the heat
registers for the hardwood flooring and the type of baseboard.
At $32,000 the project was expensive, however as my real estate agent agreed Ideal Stairs managed to do a great refresh/improvement to my 18 year old home!
For those that want a Company that treats their home as though it were their own choose Ideal Stairs. Their patience with rectifying all issues identified was outstanding and I have to admit
that the project didn't end until I was totally
satisfied.
The clean up by the team on exit and the use of a professional cleaning crew to make my house sparkle helped to end the project on a high note.
Thank you Ideal Stairs!
- Approximate cost of services:
- $32,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your great review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad to hear that your overall experience with our company was outstanding, and that you are extremely satisfied with the results of the stair refacing and flooring. When possible, our team is always more than happy to offer suggestions and options to our clients to make their experience as seamless as possible. We understand that renovations may hinder the overall living experience, which is why we ensure the cleanliness of surrounding work areas at the end of each work day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs and flooring. We hope that you enjoy these new renovations for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.