I found Aaron's site online, read the reviews, found the price satisfactory, and decided to order from Beauty Saunas. The unit was not in stock, but the delay was no problem as I spent the time in site preparation. The steam shower arrived on schedule, was exactly as advertised, and Aaron responded to any requests for information rapidly. My wife and I are very satisfied with the unit and the service. One suggestion for the next software update for the controls would be to include a clock in the display area or the flexibility of wireless (bluetooth?) control.