First time using their service. The ladies were very nice. They showed up 30 minutes late. The one woman said they wouldnt be able to do both floor's( this wasnt what i understood as I discussed this ahead of time with the director of the service). There were garbage bags from my bathroom left on a stool and on a cabinet. I had cleaned my house before they came so I know what my "clean" is. The one girl said she would wash my floors...the bedroom floor was not done and the kitchen floor was not done. The den was left undone. Hmmmm, not satisfied with their service.