I asked for a quote and it was supplied by Len. When asked about his statement on the website of beating or matching a competitor quote when I texted Len back I got no reply. I called and Len said he would review still got nothing back. Not a business person I would like to continue with as he does not stand behind the company image in not addressing customer concerns.
- Company Response
Thank you for your feedback. We do match other companies quotations when they are quoting the same process and services as we are. It very rare we are asked to as our prices are competitive with other leading grout cleaning companies. My apologies for not getting back to you. It was an error on my part. Running my own small business, family commitments and coaching hockey sometimes I do forget the odd follow up.
Prestige Grout and Hard Surface Cleaning