Stittsville Windows & Doors

Windows & Doors Installation & Service
5906 Hazeldean Road Ottawa ON K2S 1B9
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74%

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Reviews for Stittsville Windows & Doors

Average customer rating:
9.5 10 (37 reviews)

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D. K. from Nepean
D. K. from Nepean
1 review Nepean, ON
10/10

Awesome Front Door

SWD delivered 'Customer Service' like it should be. Janet was amazing in the attention she paid to our needs and the advice she provided us throughout the whole exercise. The door was delivered when promised and installed meticulously by the installation team. I am a stickler for quality and service, especially when it is promised and Janet and SWD sure delivered on all fronts. I obtained quotes from a number of others big box stores and specialists, and in the end, SWD was extremely competitive and their service can't be matched.

Approximate cost of services:
$7,000.00
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Company Response

Janet is definitely one of a kind D.K. Thanks for confirming what we know for everyone else to see.

Nghi N.
Nghi N.
1 review Stittsville, ON
9/10

Windows, Patio Door, and Front Door

SWD has by far one of the best windows and pricing in the Ottawa region. I did my home work going through a few places, and getting plenty of quotes. SWD came out on top in every categories, to top it all off the warranty is what convince me to sign with SWD. Reed Andrews was a good person to deal with from start to end, and very professional. Although we did have a hickup with the quote, and a couple of minor issues, but in the end it worked out well for the both of us.

Work crews was very good and did an outstanding job cleaning up after each day. We try to help them as they try to help us. It worked well both way.

A couple of cranks were broken when it arrived with the windows, however, SWD was there to replace it without any question.

Bottom line is that I would recommend this company to anyone who is thinking of getting their windows or door replace. Talk to Reed he can help you.

Thank you SWD, you make a big difference in our house.

Approximate cost of services:
$24,000.00
What could this company do to improve their services?
Mistake in a quote, should not be a customer problem. Live up to the quote, swallow and learn from the mistake, so it won't occur again.
Any advice to offer fellow homeowners facing a similar project?
Do your research thoroughly, ask around for references.
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Company Response

The don't come more professional and sincere as Reed. We're lucky to have him. Thanks for the great review.

Cathy from Stittsville
Cathy from Stittsville
1 review Stittsville, ON
10/10

Windows

I was very impressed with the demonstration offered by the sales rep that visited me in my home. The other company that came to my home gave me a quote on a piece of paper, tossed a brochure at me and told me how good his company was!
The installers were terrific...friendly, covered my floors everywhere they walked and cleaned up after themselves.
The windows so far are great. Hope to see some energy savings this winter! Would recommend this company for their customer service alone.

Approximate cost of services:
$2,600.00
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Company Response

We have to admit, we love hearing stories about how silly our competition can be. They make our jobs much easier. Thanks Cathy.

Pardeep Sandhu from Nepean
Pardeep Sandhu from Nepean
1 review Nepean, ON
7/10

Project

Project was done in an acceptable manner and time frame. Alex the Manager of Installation was great and had very good understanding with regards to the products sold by SWD.

Review has 1 previous version
Approximate cost of services:
$5,000.00
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Company Response

Thanks for the feedback Pardeep. Alex definitely knows his stuff.

Jackie from Nepean
Jackie from Nepean
1 review Nepean, ON
10/10

Front door installation

I had a great experience with Stittsville Window and Doors. Most of the time I ignore those cold calls you get from companies but I was in need of a new front door and they called me one evening. Janet has really good customer service. I tried other companies that basically did not seem to care or want my business. The front door was installed in Dec 2012 and it is looking great.

Approximate cost of services:
$1,500.00
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Company Response

Thanks Jackie. Sometimes the timing is just perfect. We're glad to have been able to help just when you needed us.

Julie Maiolo from Ottawa
Julie Maiolo from Ottawa
1 review Ottawa, ON
10/10

Windows & Patio Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

From our initial contact with "Stittsville Doors and Windows" to completed installation, we were very pleased.
The patio door is awesome, the extra window space changes the look of the kitchen. Love it! The basement windows are such an improvement from what was there. Really happy we decided to go ahead with it. The door and windows came in on time. Installation was completed when promised. The installers were courteous, cleaned up after themselves and were very efficient. Definitely would recommend this company.
Julie, Kanata

Approximate cost of services:
$5,400.00
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Company Response

Dear Julie, it was a pleasure to do business with you. I certainly enjoyed the visit to inspect the work and as always, I am proud to say that we maintain the top talent in our field. If you ever need any assistance, you know where to find us! Thanks again. -Andrew Best Wishes, The Management & Staff at Stittsville Windows and Doors.

Judith & Paul Mills from Kanata
Judith & Paul Mills from Kanata
1 review Ottawa, ON

First Review

10/10

Front Entrance Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just a short note to thank you for a job well done. It's not often these days that a job is completed on time, on budget, and by such friendly and helpful people. From the office staff to the installers it was a pleasure to deal with you all.

We are more than pleased with the new door and its installation. Compliments have been received from friends and neighbours on the door itself and how it enhances the curb appeal of our home.

Sincerely,

Judith & Paul Mills

Approximate cost of services:
$2,230.00
1 of 1 people found this review helpful.
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Company Response

Dear Judith & Paul. Thank you very much for your encouraging words and for trusting us with your project. We appreciate it! I must admit, when I first drove up to see the door I said to myself WOW out loud. Your front door looks amazing. Thanks again! - Andrew

Sincerely,

The Management & Staff at Stittsville Windows and Doors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stittsville Windows & Doors

We're a full service Window & Door sales, service and installation company. We offer high end products with reasonable pricing attached to them. We are privileged to be registered and approved by Natural Resources Canada's Energy Star Program. Our registration number is # EN8412-S76. We have 30 years of residential as well as commercial installation experience under our belt with tens of thousands of successful installations.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Efficiency Windows, Vinyl Windows, Aluminum Windows, Hybrid Windows, Wood Windows, Basement Windows, Egress Windows, Door Handles, Door Hardware, Entrance Door Systems, Front Doors, Fire Doors, Exterior Doors, Steel Doors, Patio Doors, French Doors, Laminate Windows, Double Entry Doors, Vented Sidelights, Security Windows, Burglarproof Windows, Pet Doors, Double Glazing, Triple Glazing, Quadruple Glazing, LoE Glass, Extruded Aluminum, Doorlites,
SERVICES
Full service Window and Door Sales and Installation
BRANDS
Armor, Strassburger, Portatec, Dorplex, Cardinal Glass, VA Glass Design, Novatech, Emtek Assay Abloy, Sunview Patio Doors, Astoria, Gentek, Entryguard, Replico, Verre Select, Trimlite, North Star Windows
STYLES
Casement, Double Slider, Single Hung, Double Hung, Picture Window, Simulated Casement, Awning, End Vent, Patio Doors, Entrance Doors, Exterior Doors
SPECIALITIES
Windows & Doors, Wall Cutting,
WEBSITE
http://www.stittsvillewd.ca
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, MC, CHEQUE, CASH
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer for Life
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.