CertaPro Painters of Ottawa

Paint & Wallpaper Contractors
1320 Carling Avenue Ottawa ON K1Z 7K8
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Reviews for CertaPro Painters of Ottawa

Average customer rating:
9.7 10 (110 reviews)

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Francois-Gilles in Ottawa
2 reviews Ottawa, ON
10/10

In the past month, we had our entire house painted by the CertaPro painters. Once we had made the decision, I researched painters in the area and found that CertaPro was highly recommended. Now that it is done, I know that the reviews I read were true and that CertaPro provided the very highest quality of service.
It began with the initial visit by Etienne Dupuy – his evaluation and job proposal was thorough and responded to our wishes; he was pleasant, personable and very polite. Once we made the decision to give them the contract, the job was scheduled and the two painters, Mathieu and Joey, arrived on schedule. Mathieu had contacted me the day before to confirm his arrival the next morning. Mathieu reviewed the project, ensured that the plan met our expectations and got to work right away. We are retired, so that we were in the house while they were working; Mathieu reviewed the progress at the end of each day, and advised me of the plan for the next day or two.
We could not have asked for better workers than Mathieu and Joey – they were both very pleasant, polite and very respectful of us and our house. They were very professional, and they were very demanding of the quality of their services – they pointed out minor defects that we would never have picked up. They cleaned up after themselves at the end of each day so that we did not feel that we were living in a construction site.
When the work was done, Mathieu did a “walk through” of the house and ensured our satisfaction; he informed us that, should we notice any problems in the coming days or weeks, we should contact the CertaPro office so they could come back for touch-ups.
Overall, the entire experience was a 9.5/10!

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Company Response

Thank you for allowing our team to transform your home. We truly appreciate your business and trust in hiring CertaPro Painters. Mathieu is really a fantastic part of our team and we knew he was the perfect match for your project. Please refer us to your family, friends and neighbours! Thank you!!

Kim Chen in Ottawa
1 review Ottawa, ON
10/10

John and his team were the painters from Certa Pro who worked on our project. They were highly professional, extremely efficient and their attention to detail surpassed our expectations. We are extremely happy with the results of our project.

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Company Response

Thank you Kim - it is really great to read your review. We are pleased that John and his team delivered an extraordinary painting experience in your home. Enjoy!

Ben in Ottawa
1 review Ottawa, ON
10/10

After buying our new home we wanted to see what it would cost to paint the whole place. Our initial consultation with Etienne was so informative and helpful that we decided to move forward and we could not be happier.

Etienne and hide amazing paint crew made the process effortless. They recommended a color consultant who worked with us to pick a palette that we absolutely love. The painting team were professional, tidy and super responsive to our questions.

Adding to the amazing job they did, we also had a very tight timeline, with multiple contractors coming by all day. The crew had to patch a bunch of holes from our electrician, and remove our blinds to paint. They moved items that I was supposed to without any complaint and even gave me tips on how to paint the laundry room (the only room I was willing to do myself).

I am extremely satisfied with the service and would absolutely use CertaPRO again, and recommend them to anyone.

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Company Response

Awesome Ben!! Thank you for choosing our team to paint your new home. We value your business.

Denyse in Toronto
4 reviews Ottawa, ON
10/10

My basement has a history, from long before I moved in. Then a flood wrecked the basement bathroom ceiling. I had delayed getting it all plastered and painted because I feared it would take too long and cost too much. What a mistake! The guys were clean, efficient, and affordable - also meticulous. You'd think they were going to live there themselves! And I love the new "living space" look.

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Company Response

We are very pleased that you chose CertaPro Painters for your basement 'facelift' project. Sounds like your painting team wowed you with their cleanliness and attention to detail. Thank you - enjoy your new living space!

Jeannine in Stittsville
1 review Ottawa, ON
10/10

Impressive experience from start to finish. Timely response, respectful, dedicated staff. Pricing comparable to others. Work completed on time, job site left spotless. Will definitely use this company for future work.

Jeannine

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Company Response

Thank you for this great review. Our team works hard to deliver an extraordinary customer experience. We look forward to our next opportunity to paint your home!

Private User
1 review Ottawa, ON
10/10

An excellent experience from beginning to end. The estimate included unexpected written confirmation of details that I had asked about (like protecting areas not to be painted), which showed both clear attentiveness and respect for my concerns! Our specific needs for scheduling were immediately accommodated in a very pleasant manner. Finally, the job was completed efficiently and thoroughly by two terrific people! This was a fabulous experience and it is a pleasure to recommend this company.

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Company Response

Great to hear that we were able to deliver an extraordinary experience to you!! This is our goal and we are very pleased that we have been successful. Enjoy your freshly painted home! Thank you.

Shawn in Peterborough
2 reviews Ottawa, ON
10/10

We had CertaPro paint our entire 2 bedroom, 2 bath condo July 31. We were very pleased with the quality of the work done by Alexander and his team. They had estimated 3 days to do the work, as there was a tight timeline while the condo was empty. The painting project was completed in two 12 hour days, exceeding expectations. In 2016, CertaPro was hired to paint the entire interior and exterior of our house which sold within 10 days of being listed. Etienne Dupuy is always very professional and always understands the painting requirements and provides excellent, detailed estimates in a very timely manner. Definitely recommend CertaPro Painters of Ottawa for all of your painting projects.

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Company Response

Thank you Shawn - we appreciate your review of our painting service. We were very pleased to be involved in another project and enjoyed working with you. Enjoy your freshly painted home!

Patricia
2 reviews Ottawa, ON
10/10

I am very happy with the service CertaPro Painters provided. I moved into a new condo and had a limited window to have the whole unit painted. I was unable to access the unit until it closed. That didn't stop David. He was there the day it closed and his team started the next day. All my expectations were exceeded. They finished the job on time. The painters were professional and friendly. My new home looks wonderful. I would highly recommend CertaPro Painters.

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Company Response

Thank you for sharing your experience! We hope you enjoy your paint job in your beautiful new condo! :)

Samantha in Ottawa
1 review Ottawa, ON
10/10

My husband and I had CertaPro paint the main floor and upstairs of our new home and we couldn’t be more pleased with the results. We were impressed with all aspects of the painting process including the initial consultation, the painting process, as well as the final follow-up. Our paint project was completed within the initial quoted time-line and the final cost matched our estimate exactly! I would highly recommend using CertaPro to achieve a high-quality paint job with service that is friendly and reliable. Thank you Certapro!

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Company Response

Thanks for your feedback Samantha! We are glad to hear you had a wonderful experience with us! :)

Wendy in Ottawa
1 review Ottawa, ON
10/10

I was so very pleased with CertaPro Painters, from my initial call to Wendy, my first meeting with David, and then to the painting team of Julio and his partner, who answered all my questions and made very helpful suggestions. The team was very professional, neat, pleasant and the job was done beautifully.

Many, many thanks!

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Company Response

Hello Wendy!
Thank you for sharing your experience with our company! We are glad to hear that you were satisfied with your experience every step of the way.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CertaPro Painters of Ottawa

At CertaPro Painters® we transform homes and businesses by providing expert services with a proven process, giving you more time to enjoy moments that matter in the spaces you love. Our friendly professional painters take pride in making customer service their #1 priority. Schedule your FREE estimate today!

CAA Members receive 5% OFF plus 5% back in CAA Dollars® on all Residential painting projects. Visit our website for more information.

Our Services Include:

Residential Painting
Commercial Painting
Interior Painting
Exterior Painting
Light Carpentry
Wallpaper Removal & Application
Stipple (Popcorn Ceiling) Removal
Pressure Washing
Colour Consultations

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
We are a full service residential painting company, performing interior and exterior painting, deck staining, carpentry and drywall repair, colour consulting, wallpaper removal, wallpaper application and power washing. Our painters are experienced craftsmen who take great pride in their work and customer care. We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur so your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System. At CertaPro, you'll never be surprised. You can be assured that we will always deliver superior service that is on time and on budget. We are a company with a culture of respect. Respect for our employees. Respect for the environment. And most important, respect for you, our customers.
BRANDS
Sherwin Williams, Benjamin Moore, Dulux, and all the major brands.
STYLES
Traditional, Contemporary, Victorian, New Construction/Additions, Residential Interior & Exterior Painting and Staining, and Commercial Painting
SPECIALITIES
Interior House Painting and Staining, Exterior House Painting and Staining, Pressure Washing, Carpentry Repair, Drywall Repair, Stucco Repair, Colour Consulting, Wallpaper Removal and Application, Deck Staining and Painting, Fence Staining and Painting
WEBSITE
http://ottawa.certapro.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
10
RETURN POLICY
N/A
PAYMENT METHOD
Cheque, Email MoneyTransfer, Credit Card (Visa/MasterCard)
MEMBERSHIPS
BBB A+ Accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$600
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on all workmanship
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