CertaPro Painters Of Ottawa

Paint & Wallpaper Contractors
1320 Carling Avenue Ottawa ON K1Z 7K8
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CertaPro Painters Of Ottawa
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96%

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Reviews for CertaPro Painters Of Ottawa

Average customer rating:
9.6 10 (124 reviews)

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Lin in Ottawa
Lin in Ottawa
1 review Ottawa, ON
10/10

Main floor & halls

We hired CertaPro to paint the downstairs of our 2 story home, as well as the halls leading upstairs and to the basement. They did an excellent job. They were professional from the estimate to the finish of the job. The painters were meticulous and very neat & tidy. The price was very reasonable for what we had done. We would not hesitate to hire CertaPro for future jobs.

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Company Response

Hi Linda,

We are so happy that you are happy with your project, from start to finish!! We look forward to doing work with you in the future :)

Thanks from,

The CertaPro Team

Private User
Private User
Private User reviews Ottawa, ON
1/10

No accountability

Initial meeting was great. Very professional, detailed estimate. Painters were punctual, polite and called at the end of each day to update us on the progress of the job. After the second day, the painter would complain on how much work this large empty house was...
Unfortunately, the job was sloppy to say the least. There were paint splatters on the hardwood floor and tile in EVERY ROOM as well as on cabinets, counters and toilets. They did not paint close enough to the electrical outlets and you could still see the previous color underneath. They pulled a bit too hard on the toilet when painting behind which caused a leak in our basement (they knew about it since they had put a rag down, but never told us about it) We did not know about any of this since we do not currently live in this house. We found cigaret buts in the toilet which means that they were smoking in the house.
When we told the company about this, they offered to send the same painters back to do what they called "touch ups". By the time that we got their reply (a few days later) we had already taken a day off work to do the touch ups, fix the toilet and scrape the paint off the floors. Now after two months of us inquiring on how we could be compensated, we get a new invoice with a mere $100 off of our bill... Insulting to say the lease. Based on the lack of accountability, I cannot recommend or trust this company!

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Company Response

Hello, thank you for taking the time to write a review. We are sorry we could not meet your expectations. We hope that we can work with you in the future and deliver an extraordinary experience!

SoPleased in Ottawa
SoPleased in Ottawa
1 review Ottawa, ON
10/10

Painting service

We recently had some new windows installed and subsequently decided that a fresh paint job in those rooms was in order. We saw a lawn sign advertising CertaPro and gave them a call. We are so happy we did. Emil is the painter who worked wonders for us. He performed some (minor) repairs to our walls and did a fabulous paint job. The quality of his work is exceptional: beautiful cut lines between walls and ceiling, perfectly smooth coverage, and no paint drips on walls or floors. He was a pleasure to have in the house. The whole CertaPro team was a pleasure to deal with, from the initial interview by David Graham to Stephanie, the Office Manager who guided us every step of the way, to the painter himself. I'd recommend CertaPro to everyone I know.

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Company Response

We are so glad to hear that your experience with us is everything that you could hope for! Recommending us to your friends and family is the best gift you can give us, so thank you!!

Rob in Beacon Hill in Gloucester
Rob in Beacon Hill in Gloucester
1 review Ottawa, ON
10/10

Entire house painted from top to bottom

We hired CertaPro Ottawa to paint our entire house, which involved three floors, all ceilings and closet doors. This also involved some major repairs to walls. The work was very well done and our old house has now been transformed. All painters on our project were very capable and accommodating, especially our lead painter, John, who was fantastic to work with. He is extremely client-focused, very engaging and determined to do a good job, including any small touch ups that were required. Communications with CertaPro throughout was very prompt and professional. We highly recommend CertaPro Painters.

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Company Response

We are so happy to hear that you had a great experience with us, and that your house seems brand new! We appreciate your kind words and hope to work with you again in the future!

Heather Kelly from Nepean
Heather Kelly from Nepean
2 reviews Ottawa, ON
10/10

Two bedrooms and a garage wall

Got two bedrooms and a garage wall painted. Got excellent advice as to adding trim and caulking to minimize cold in adjoining room. (And the room IS warmer now!) Emil was very polite and accommodating. My aunt (age 95) and I felt comfortable with him in the house. He was friendly and respectful. Also worked steadily in order to complete our projects quickly. Put an additional coat of paint on any walls that HE felt needed them ... a hard-working perfectionist!

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Company Response

Thank you for taking the time to review CertaPro, we appreciate it! We are so happy that you enjoyed your experience and we hope to work with you again in the future!!

Sdesfoss in Scarborough
Sdesfoss in Scarborough
1 review Ottawa, ON
10/10

Outstanding work & service

Many thanks to the professionals at CertaPro for an outstanding paint job, and professional service. They were attentive to our needs, and the end product was a testament to their commitment to putting their clients needs first. Etienne, our consultant, was professional and prompt in getting a quote to us and adapted quickly when we asked for changes. Dan, our painter, was in constant contact throughout giving us daily updates. We absolutely love the completed work, and will definitely use CertaPro again for all our painting needs, and will recommend them to all our friends. Many thanks for your outstanding work.

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Company Response

We are celebrating your review with our team!! We really appreciate you taking the time to provide this testimonial. Reading this validates our process and we are thrilled that your experience was positive. Please reach out again when you are ready to sit back, relax and leave the painting to CertaPro!

matteconsulting in Ottawa
matteconsulting in Ottawa
2 reviews Ottawa, ON
10/10

Painting two houses

I needed to paint two drab and dated houses that back on one another. Etienne, Carlos and Cyle did an amazing job-true professionals. Price was excellent as was quality of the product and service. They walked me through every step. They put up 6 sample colours when I was having trouble deciding! Complete clean up at the end of each day. Very respectful of us as well as our property. Impeccable work down to the finest detail. We had them do an inside room as well and their high-end workmanship was as evident inside as out! They even took care of our resident Husky who "supervised" their every move. There can be no better painting company in Ottawa. Pictures tell the story

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Company Response

Thank you. It was our pleasure!

Andrea
Andrea
2 reviews Ottawa, ON
10/10

Exterior painting

From the quote to the finished product, it was all painless. The end product was what we expected, attention to detail was great and they didn't leave a mess behind.

We had Brad (don't have the other name) do the work.

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Company Response

Thank you! We appreciate your trust and allowing us to paint your home. You chose great colours - it looks beautiful!

N. Beauchamp, Ottawa in Ottawa
N. Beauchamp, Ottawa in Ottawa
1 review Ottawa, ON
10/10

A really solid company

I have used CERTAPRO twice in ten years for major projects. They know what they are doing and pay attention to detail. They recommended a great decorator and did the painting job on time and will minimal mess. I found them very trustworthy.

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Company Response

Wonderful feedback which we have shared with the entire team! Thank you for taking the time to write this review. It really means the world to us to celebrate each success one project at a time!

EF in Kanata
EF in Kanata
1 review Ottawa, ON
10/10

Interior painting

Very happy with the work done by Certa Pro, David was great during the initial consultation, booking and follow up. Connor and team were professional and efficient, would definitely recommend them.

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Company Response

Thank you for your recommendation! We enjoyed your project and the opportunity to paint your home. It is because of great customers like you that we love what we do. Have a great summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CertaPro Painters Of Ottawa

At CertaPro Painters® we transform homes and businesses by providing expert services with a proven process, giving you more time to enjoy moments that matter in the spaces you love. Our friendly professional painters take pride in making customer service their #1 priority. Schedule your FREE estimate today!

CAA Members receive 5% OFF plus 5% back in CAA Dollars® on all Residential painting projects. Visit our website for more information.

Our Services Include:

Residential Painting
Commercial Painting
Interior Painting
Exterior Painting
Light Carpentry
Wallpaper Removal & Application
Stipple (Popcorn Ceiling) Removal
Pressure Washing
Colour Consultations

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
We are a full service residential painting company, performing interior and exterior painting, deck staining, carpentry and drywall repair, colour consulting, wallpaper removal, wallpaper application and power washing. Our painters are experienced craftsmen who take great pride in their work and customer care. We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur so your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System. At CertaPro, you'll never be surprised. You can be assured that we will always deliver superior service that is on time and on budget. We are a company with a culture of respect. Respect for our employees. Respect for the environment. And most important, respect for you, our customers.
BRANDS
Sherwin Williams, Benjamin Moore, Dulux, and all the major brands.
STYLES
Traditional, Contemporary, Victorian, New Construction/Additions, Residential Interior & Exterior Painting and Staining, and Commercial Painting
SPECIALITIES
Interior House Painting and Staining, Exterior House Painting and Staining, Pressure Washing, Carpentry Repair, Drywall Repair, Stucco Repair, Colour Consulting, Wallpaper Removal, Stipple Ceiling Removal
WEBSITE
http://ottawa.certapro.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
10
RETURN POLICY
N/A
PAYMENT METHOD
Cheque, Email MoneyTransfer, Credit Card (Visa/MasterCard)
MEMBERSHIPS
BBB A+ Accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$595
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on all workmanship
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